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Whirlpool WTW5057 top-load washer troubleshooting

Whirlpool WTW5057 top-load washer (WTW5057L*): where the WTW5057 sits; the removable agitator; where noises come from; codes you may meet; deep Water Wash; finding the model number, and a fix for each symptom below.

Where the WTW5057 sits
The WTW5057 is a 4.7 to 4.8 cubic foot Whirlpool top-load washer with a 2-in-1 removable agitator and a Pretreat Station. It is a non-smart, mainstream machine with no Load & Go dispenser.

Not drainingNot spinningNot fillingLeakingShakingDoor locked

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Whirlpool · grinding

Whirlpool WTW5057 top-load washer makes grinding, squealing, clicking or banging noises

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Model numbers and patterns: WTW5057L*

Published specification

What is true of this model and changes how you fix it

Hardware — Whirlpool product page
4.7-4.8 cu ft, 2-in-1 removable agitator, Pretreat Station — non-smart tier, no Load & Go dispenser.
Type — TOP-LOAD
TOP-LOAD washer, mainstream tier; identify agitator versus impeller for loading. HE low-water fill is normal.
Deep Water option
Most have a Deep Water Wash option for more water on bulky loads; the default low water level is normal HE behavior, not a fill fault.
Fault codes & lid lock
F#E# codes; lid must lock before spin, so a 'won't spin' is usually balance or the lid-lock.
The removable agitator
The agitator lifts out so the washer can wash like an impeller for bulky loads. It must be seated and locked correctly: an agitator that has not been pressed fully down, or one with worn drive teeth, clunks or grinds during the wash.
Where noises come from
A top-loader makes noise from several places: the pump, the drive motor and coupling beneath the tub, the bearings that support the basket, the suspension and anything loose in the drum. Listening during an empty fill, wash and spin narrows the cause.
Codes you may meet
F#E# codes.
Deep Water Wash
Most top-loaders in the range have a Deep Water Wash option for bulky loads.
Finding the model number
The label is under the lid or on the back of the console and carries WTW5057 with the serial number.
Why the agitator matters
A 2-in-1 removable agitator means the washer can behave as an agitator or as an impeller machine. Which mode you use changes how clothes move and how much room they have, so a noise or a tangle may depend on whether the agitator is in or out.
Cleaning and storage
Wipe the Pretreat Station and the lid rim monthly and leave the lid open between loads. If you remove the agitator to wash bulky items, store it somewhere safe and refit it with the drive teeth seated, since a poorly seated agitator is a common source of knocking.
An entry-level top-loader
The WTW5057 is a simple agitator washer with a few cycles and a dial. Fewer features mean fewer parts to fail, and most trouble is a drain hose, a lid switch or a load that is out of balance.
Detergent and water level
Use the amount of detergent the bottle recommends for the load size, and select the water level that matches it. Too little water leaves clothes poorly rinsed, and too much detergent leaves a film.

Where these figures were read. whirlpool.com/laundry/washers/top-load-comparison-chart.html (Whirlpool top-load comparison chart, WTW5057LW) (Whirlpool top-load washer comparison chart)

Manufacturer support for this product line. Whirlpool Product Help — Product Help. Official Whirlpool product help; this key exists so top-load washers cite Whirlpool's top-load articles rather than its front-load ones.

Also read for this model. Whirlpool Support — Whirlpool washer support.

Exact questions

Questions that only have an answer for the Whirlpool WTW5057 top-load washer

How do I add more water to my Whirlpool WTW5057?+

Use the Deep Water Wash option (or a higher water-level / soil setting) for bulky or heavily soiled loads — it fills more than the default high-efficiency sensing. The low default water level is normal and is not a fill fault; the machine cleans by movement, not soaking. Reserve Deep Water for loads that genuinely need it, as it uses more water.

Why is my Whirlpool WTW5057 grinding?+

A worn motor coupling, a failing tub bearing, an object in the pump or an agitator that is not seated.

Can I keep using it?+

Not for long, since a failing bearing can damage the tub.

Is the coupling a cheap part?+

Yes; it is a small part, though the repair needs some disassembly.

How do I tell the pump from the bearing?+

A pump noise changes with draining; a bearing noise tracks spin speed.