Manufacturer and model directory
Whirlpool washer model troubleshooting
Whirlpool washer troubleshooting covers 8 model families: WFW9620 front-load washer, WFW8620 front-load washer, WFW5605 front-load washer, WFC8090 all-in-one washer/dryer, WTW8127 top-load washer, WTW7120 top-load washer and 2 more. Choose the complete Whirlpool model family before opening a fix, and read the model number off your label first.
Browse by platform
20 complete records in this directoryWhirlpool WFC8090 all-in-one washer/dryer cycle takes too long or keeps adding time
Open record Whirlpool · not drainingWhirlpool WFW5605 front-load washer will not drain or stops with water inside
Open record Whirlpool · cycle too longWhirlpool WFW9620 front-load washer cycle takes too long or keeps adding time
Open record Whirlpool · detergent not dispensingWhirlpool WFW9620 front-load washer does not dispense detergent, bleach or softener correctly
Open record Whirlpool · door lockedWhirlpool WFW9620 front-load washer door or lid will not unlock
Open record Whirlpool · no powerWhirlpool WFW9620 front-load washer has no power or a blank control panel
Open record Whirlpool · leakingWhirlpool WFW9620 front-load washer is leaking water
Open record Whirlpool · grindingWhirlpool WFW9620 front-load washer makes grinding, squealing, clicking or banging noises
Open record Whirlpool · shakingWhirlpool WFW9620 front-load washer shakes, walks or bangs during spin
Open record Whirlpool · SUDWhirlpool WFW9620 front-load washer shows excessive suds, SUD or Sd behavior
Open record Whirlpool · odorWhirlpool WFW9620 front-load washer smells musty, sour or like mildew
Open record Whirlpool · water level lowWhirlpool WFW9620 front-load washer uses very little water or the water level looks wrong
Open record Whirlpool · Wi-FiWhirlpool WFW9620 front-load washer will not connect to Wi-Fi or the manufacturer's app
Open record Whirlpool · not drainingWhirlpool WFW9620 front-load washer will not drain or stops with water inside
Open record Whirlpool · not fillingWhirlpool WFW9620 front-load washer will not fill with water or fills too slowly
Open record Whirlpool · not spinningWhirlpool WFW9620 front-load washer will not spin or leaves clothes soaking wet
Open record Whirlpool · grindingWhirlpool WTW5057 top-load washer makes grinding, squealing, clicking or banging noises
Open record Whirlpool · door lockedWhirlpool WTW6157 top-load washer door or lid will not unlock
Open record Whirlpool · shakingWhirlpool WTW7120 top-load washer shakes, walks or bangs during spin
Open record Whirlpool · odorWhirlpool WTW8127 top-load washer smells musty, sour or like mildew
Open recordProduct lines
How the 8 Whirlpool families here actually differ
Each group below is diagnosed differently, so settle which one yours is before following a fix.
Whirlpool front-load washer; F/E status codes vary, so confirm the complete model number.
- WFW9620 front-load washer WFW9620H*; also WFW6720 front-load washer (WFW6720R*); WFW6605 front-load washer (WFW6605M*); WFW5090 compact front-load washer (WFW5090J*); WTW6120 top-load washer (WTW6120H*); WTW5010 top-load washer (WTW5010L*); WTW4855 top-load washer (WTW4855H*); WTW4816 top-load washer (WTW4816F*)
- WFW8620 front-load washer WFW8620H*
- WFW5605 front-load washer WFW5605M*
All-in-one ventless washer/dryer; identify wash versus dry stage.
- WFC8090 all-in-one washer/dryer WFC8090G*
Whirlpool top-load washer; status codes vary, so confirm the complete model number.
- WTW8127 top-load washer WTW8127L*
- WTW7120 top-load washer WTW7120H*
- WTW6157 top-load washer WTW6157P*
- WTW5057 top-load washer WTW5057L*
Find your model
Model numbers covered, and where each one's answers are
Match the identifier on your appliance or device label to a row below. Whirlpool answers here cover these model numbers.
| Family | Model numbers | Published specs |
|---|---|---|
| WFW9620 front-load washer | WFW9620H*; also WFW6720 front-load washer (WFW6720R*); WFW6605 front-load washer (WFW6605M*); WFW5090 compact front-load washer (WFW5090J*); WTW6120 top-load washer (WTW6120H*); WTW5010 top-load washer (WTW5010L*); WTW4855 top-load washer (WTW4855H*); WTW4816 top-load washer (WTW4816F*) | 34 researched |
| WFW8620 front-load washer | WFW8620H* | 4 researched |
| WFW5605 front-load washer | WFW5605M* | 4 researched |
| WFC8090 all-in-one washer/dryer | WFC8090G* | 4 researched |
| WTW8127 top-load washer | WTW8127L* | 4 researched |
| WTW7120 top-load washer | WTW7120H* | 4 researched |
| WTW6157 top-load washer | WTW6157P* | 4 researched |
| WTW5057 top-load washer | WTW5057L* | 4 researched |
Whirlpool washing machines: front-load, top-load and combo models
Whirlpool sells front-load washers such as the WFW series, top-loaders with a removable agitator such as the WTW series, and an all-in-one washer and dryer, the WFC8090, and the directory lists them by model. The complaints are consistent across the range: a cycle that takes longer than the time first shown, a front-loader that will not drain, shaking on the spin, a musty smell, a lid or door that stays locked and a Sud or Sd message that stops the wash. Each of those has its own page for the model, because a front-loader, a top-loader and a combo fail in different ways.
Whirlpool uses F#E# fault codes across the range. The two you will meet most are Sud or Sd, which means too much foam from too much or the wrong detergent, and LF, a long fill that points at the taps and the inlet screens. A drain complaint on a front-loader starts with the filter behind the lower panel. A shaking washer needs its feet leveled and the shipping bolts removed. A top-loader that will not spin has an unbalanced load or a lid that is not locking. Keep to a measured dose of high-efficiency detergent and run the Clean Washer cycle with an affresh tablet about monthly.
The label with the model and serial numbers is on the door frame of a front-loader or under the lid of a top-loader, and Whirlpool's support asks for both. Maytag, Amana and Kenmore 110 washers are built on the same platform, so a Whirlpool page often helps with them too, but this site keeps a separate page for each brand's own models.
Where is the model number on a Whirlpool washer?
On a label on the door frame of a front-loader or under the lid of a top-loader.
What does Sud mean on a Whirlpool washer?
Too much foam; use a smaller dose of high-efficiency detergent.