Touchpad and keyboard trouble on an IdeaPad Slim 5 is reported often enough on Lenovo's community pages that the checks are well worn. For a touchpad that stops, first see whether it is simply switched off: Settings, Bluetooth and devices, Touchpad must be On, and many IdeaPads have a function key that toggles it. Then check the driver in Device Manager and update it through Lenovo Vantage. Owners report a touchpad that works and then stops suddenly, cured temporarily by a restart, which points at a driver or a power setting; turning off Fast Startup and installing the latest BIOS helped some. A touchpad that clicks but does not move may need a hardware repair.
For the keyboard, test in the BIOS: if keys work there but not in Windows, it is a driver or filter issue. An external mouse and keyboard let you carry on while you troubleshoot. Another owner-reported cause is a Windows feature that disables the touchpad when a mouse is connected, so check Settings, Bluetooth and devices, Touchpad for the option to leave the touchpad on when a mouse is connected. If the keyboard types the wrong characters, check the input language and layout in the taskbar, which the language shortcut can change by accident. Cleaning is worth a try for a sticky key: switch the laptop off, tilt it and use short bursts of air around the keycap, since crumbs and dust prevent a key from rebounding.
Differential
Likely causes of “Lenovo IdeaPad Slim 5 family keyboard or trackpad is not working correctly”, and how to tell them apart
- 1
The touchpad is switched off
What separates it The cursor does not move
How to confirm Settings, Bluetooth and devices, Touchpad: On, or press the touchpad key
- 2
A driver fault
What separates it It works and stops suddenly
How to confirm Update the touchpad driver in Lenovo Vantage
- 3
Fast Startup
What separates it It fails after a shutdown but not a restart
How to confirm Turn off Fast Startup in Power options
- 4
A function-lock setting
What separates it Function keys do the wrong thing
How to confirm Press Fn+Esc to toggle FnLock
- 5
A hardware fault
What separates it The keyboard fails in the BIOS
How to confirm Contact Lenovo
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the touchpad is on in Settings
- Whether the keyboard works in the BIOS
- Whether it fails after a shutdown or a restart
- The model number
Try in this order
0 of 9 completedCheck the touchpad setting
ReversibleSettings, Bluetooth and devices, Touchpad, switch it on.
Check the function key
ReversiblePress the touchpad key or Fn+Esc.
Update the driver
ReversibleLenovo Vantage, System update.
Turn off Fast Startup
ReversibleControl Panel, Power Options, Choose what the power buttons do.
Test the keyboard in the BIOS
ReversibleUse the Novo button and the BIOS screen.
Contact Lenovo
ReversibleIf the hardware fails.
Check the touchpad and mouse option
ReversibleIn Touchpad settings, make sure Leave touchpad on when a mouse is connected is ticked.
Check the keyboard layout
ReversibleLook at the language code in the taskbar and switch back to your layout if it changed.
Run the hardware scan
ReversibleLenovo Vantage's Hardware scan includes the keyboard and touchpad.
Model-specific
What is true of this model and not of its siblings
- A common pattern
- Owners report touchpads that stop suddenly and return after a restart.
- FnLock
- It swaps the function and media key behaviors.
- Mouse and touchpad
- Windows can turn off the touchpad when a mouse is connected.
- Layout changes
- The Windows key plus Space switches the layout.
- Hardware scan
- It can detect a failing input device.
Stop boundary
When this stops being a self-service repair
- !If the keyboard fails in the BIOS, contact Lenovo
- !If the touchpad clicks but never moves, ask for a repair
- !A spill needs service
Evidence ledger
Sources behind this answer
A Slim 5i touchpad that stopped working.
Another touchpad report and the settings and driver steps.
Several related faults on one Slim 5 model.
Exact questions
Common questions
Why does my Slim 5 touchpad stop working?+
It may be off, or its driver or Fast Startup may be at fault.
Why do my function keys do the wrong thing?+
FnLock is toggled; press Fn+Esc.
How do I test the keyboard?+
In the BIOS.
Can I use a mouse?+
Yes, meanwhile.
Why does my keyboard type the wrong characters?+
The input layout was changed.
Why does the touchpad stop with a mouse?+
A setting turns it off.