LG refrigerator · exact code

LG refrigerator code CO, Er CO: meaning and exact next steps

CO, Er CO means Communication error: LG says the CO code indicates a communication error between the main board and the display. LG separately lists C1 as a communication error between the dispenser and the display. This answer applies only to LG French-door, side-by-side, bottom-freezer and top-freezer refrigerators; display format and available customer checks vary by model.

On the covered LG refrigerator, CO, Er CO means communication error: LG says the CO code indicates a communication error between the main board and the display. LG separately lists C1 as a communication error between the dispenser and the display. First, record whether the display or controls work intermittently.

Differential

Likely causes of “LG refrigerator code CO, Er CO”, and how to tell them apart

  1. 1

    A communication error between the main board and the display

    What separates it CO or Er CO shows and the panel is unresponsive

    How to confirm LG says the CO code indicates a communication error between the main board and the display

  2. 2

    A loose display or wiring connector

    What separates it CO appears after the panel or door was bumped, or the display flickers before it fails

    How to confirm Only a technician should reseat it; note when the display flickers and give that to them

  3. 3

    A glitch left by a power surge

    What separates it CO appeared once after a storm or an outage and the food is still cold

    How to confirm Unplug the refrigerator for a few minutes, restore power and see whether CO returns

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The exact characters shown on the display: CO or Er CO
  • Note whether the panel responds before you start troubleshooting
  • Whether it followed a power surge

Try in this order

0 of 10 completed
  1. What to do first

    Reversible

    Record whether the display or controls work intermittently.

  2. Correct only the documented fault domain

    Reversible

    LG's page says to request service for the codes that indicate a malfunction, and that if the issue continues you should contact LG Customer Support.

  3. Check the food temperature

    Reversible

    Check whether the compartments are still cold, since the cooling may continue even if the display fails.

  4. Request service

    Reversible

    If CO returns, request service.

  5. Check the food is still cold

    Reversible

    Feel the food and the air in both sections; if both stay cold the code is a display link problem and not a cooling failure, which tells service how urgent it is.

  6. Note which controls respond

    Reversible

    Write down whether the display or the controls work intermittently, which helps a technician decide between the display and the main board.

  7. Unplug the refrigerator for five minutes

    Reversible

    Unplug it for about five minutes, then plug it back in and see whether the code clears.

  8. Unplug for five minutes

    Reversible

    Unplug the refrigerator, wait five minutes and plug it back in. This clears a one-off communication fault.

  9. Check for a loose connection

    Reversible

    If the refrigerator was recently moved, look for a loose harness behind the panel, but do not open the panel yourself.

  10. Protect the food

    Reversible

    Keep the doors closed and use a cooler if the display stays blank.

Model-specific

What is true of this model and not of its siblings

Displayed as
CO, Er CO.
Parts named
Main board; display.

Evidence ledger

Sources behind this answer

Where the manufacturer's article stops. LG treats CO as a service item.

Exact questions

Common questions

What does CO, Er CO mean on a LG refrigerator?+

Communication error: LG says the CO code indicates a communication error between the main board and the display. LG separately lists C1 as a communication error between the dispenser and the display.

Does CO affect the cooling?+

The refrigerator may keep cooling even when the display cannot communicate, but check the temperature and food. If the compressor stops, call for service.

Can a power surge cause a communication error?+

It can upset the boards, which is why one power reset is worth trying before service.

Will it clear by itself?+

Sometimes after a power reset; if not, call service.

Is it safe to keep using the refrigerator while CO shows?+

The refrigerator may keep cooling while the display has lost contact with the main board, but you cannot rely on it. Check the food temperature with a thermometer after a few hours, and if either section is warm, move perishables to a cooler and call LG service.

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