On the covered Nintendo Switch console, 9001-0112, 9001-3904 means the pass-enabled console cannot be deregistered because it was already deregistered within the last year First, check the date of the last deregistration. Then: wait until a year has passed since the last deregistration, then deregister from accounts.nintendo.com or the Shop Menu website.
Differential
Likely causes of “Nintendo Switch console code 9001-0112, 9001-3904”, and how to tell them apart
- 1
A deregistration within the last year
What separates it The message says it has not yet been one year since your previous deregistration
How to confirm Check the date of the last deregistration; Nintendo allows one per year
- 2
Using a page that is not allowed to deregister again
What separates it The Shop Menu website shows the same one-year message
How to confirm Wait until the year has passed, then use the account page or the Shop Menu
- 3
The wrong console selected
What separates it You expect a different console to be the pass-enabled one
How to confirm Check which console is registered before trying to deregister
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and the message shown on the website
- The date of the previous deregistration, if you know it
- Which console is currently registered as pass-enabled
- Whether you are signed in to the same Nintendo Account that registered it
Try in this order
0 of 6 completedWhat to do first
Reversiblecheck the date of the last deregistration.
Correct only the documented fault domain
ReversibleWait until a year has passed since the last deregistration, then deregister from accounts.nintendo.com or the Shop Menu website.
Read the date on the message
ReversibleBoth codes say the console was deregistered within the last year. Work out when the year ends.
Wait for the year to pass
ReversibleThere is no console setting that shortens it; Nintendo's articles say one deregistration is allowed each year.
Try again from the accounts site or the Shop Menu
ReversibleOnce the year has passed, sign in and deregister the console again from either place.
Contact Nintendo Support if the date looks wrong
ReversibleHave the console details and the account ready so that they can check the record.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 9001-0112
- Unable to deregister the console from accounts.nintendo.com; it has already been deregistered as your pass-enabled console within the last year.
- 9001-3904
- "You cannot deregister your pass-enabled console from this page because it has not yet been one year since your previous deregistration."
Stop boundary
When this stops being a self-service repair
- !Nintendo says a pass-enabled console can be deregistered only once per year, so the fix is waiting
- !Contact Nintendo Support if you believe the date is wrong, with the console details
- !Never give your account password to anyone who offers to deregister a console for you
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These two articles cover deregistering a pass-enabled console from the Nintendo Account website or the Shop Menu website. They do not cover registering one, which is a separate step.
Exact questions
Common questions
What does 9001-0112, 9001-3904 mean on a Nintendo Switch console?+
the pass-enabled console cannot be deregistered because it was already deregistered within the last year
How often can I deregister?+
Once a year, according to Nintendo's articles.
Can I do it from the Shop Menu website?+
Yes, but 9001-3904 shows if a year has not yet passed since the previous deregistration.
Is this a technical fault?+
No. It is a rule of the pass-enabled console registration.