On the covered Nintendo Switch console, 2816-0598, 2816-0700, 2817-0700, 2817-0583, 2817-0800, 2819-0102, 2821-6002 means the Nintendo Switch App or a Nintendo Switch Online service could not be used because of maintenance, a missing membership or a connection problem First, check the network status page, then check that the signed-in account has an active Nintendo Switch Online membership.
Differential
Likely causes of “Nintendo Switch console codes 2816-0598, 2816-0700 and 5 more”, and how to tell them apart
- 1
Maintenance of the service
What separates it The app or the Nintendo Switch Online icon fails and the status page names it
How to confirm Check the network status page and try again after maintenance ends
- 2
The signed-in account has no active membership
What separates it Only online-only features fail and the code is 2816-0800 or 2817-0800
How to confirm Sign in with the account that holds the Nintendo Switch Online membership or start one
- 3
An out-of-date app or browser on the phone
What separates it The code is 2817-0583 when connecting the app to the console
How to confirm Update the Nintendo Switch App and your default browser from the app store
- 4
A temporary service outage
What separates it The code is 2819-0102 and nothing is posted on the status page
How to confirm Wait, and try again once the outage or maintenance has ended
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and where you saw it: the app or the console's HOME Menu
- Which Nintendo Account is signed in to the app
- Whether that account has an active Nintendo Switch Online membership
- The version of the app and of the phone's default browser
Try in this order
0 of 7 completedWhat to do first
Reversiblecheck the network status page, then check that the signed-in account has an active Nintendo Switch Online membership.
Correct only the documented fault domain
ReversibleWait out maintenance, sign in with the account that holds the membership, and reinstall the app if 2817-0583 keeps recurring.
Check the network status page
ReversibleLook for maintenance on the Nintendo Switch App or Nintendo Switch Online. If maintenance is posted, wait until it ends.
Confirm the membership
ReversibleFor 2816-0800 and 2817-0800, sign in with the Nintendo Account that has an active membership; some app features require one.
Update the app and the browser
ReversibleFor 2817-0583, open the phone's app store and update both the Nintendo Switch App and the default browser, such as Safari or Chrome.
Wait and retry
ReversibleNintendo says several of these are temporary, so wait a while and then try again later.
Contact Nintendo if it persists
ReversibleIf maintenance is not posted and the code continues for days, contact Nintendo Support with the exact code.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2816-0598
- Cannot use the Nintendo Switch App; check the network status page for maintenance and try again afterwards.
- 2816-0700
- The same app problem and steps as 2816-0598.
- 2817-0700
- The same app problem and steps as 2816-0598.
- 2817-0583
- Cannot connect the Nintendo Switch App to the console; wait and retry, and update the app and your default browser.
- 2817-0800
- A Nintendo Switch Online subscription is required for the feature.
- 2819-0102
- Accessing Nintendo Switch Online services; a temporary service outage is likely.
- 2821-6002
- Selecting Nintendo Switch Online from the HOME Menu; maintenance is ongoing.
Stop boundary
When this stops being a self-service repair
- !If no maintenance is posted and the codes persist, contact Nintendo Support with the exact code
- !Membership questions such as billing belong with Nintendo Support, not your router
- !Do not enter your account password on a page you reached from a message or link rather than the app or accounts.nintendo.com
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles cover the Nintendo Switch App on a phone and the Nintendo Switch Online service. Some features of the app need an active Nintendo Switch Online membership; the articles for 2816-0800 and 2817-0800 describe that requirement.
Exact questions
Common questions
What does 2816-0598, 2816-0700, 2817-0700, 2817-0583, 2817-0800, 2819-0102, 2821-6002 mean on a Nintendo Switch console?+
the Nintendo Switch App or a Nintendo Switch Online service could not be used because of maintenance, a missing membership or a connection problem
Why does 2817-0583 keep coming back?+
Nintendo suggests waiting, then updating the Nintendo Switch App and the phone's default browser.
Is 2821-6002 a fault on my console?+
No. It means maintenance is ongoing for the service selected from the HOME Menu.
Do I need a membership for the app?+
Only for certain features, which is what 2816-0800 and 2817-0800 tell you.