Rheem tankless gas water heater · exact code

Rheem tankless gas water heater code 1L: meaning and exact next steps

1L means Warning: the water heater has a buildup of lime deposits. Rheem's pocket manual says the control board detected lime build-up inside the heat exchanger, and the unit must be drained and flushed to prevent permanent damage. This answer applies only to Rheem tankless gas water heaters whose remote control or display shows a two-character code, as listed in Rheem's RTG Use and Care manual and its tankless troubleshooting pocket manual (SVC820 (P)). The manuals separate indoor from outdoor units and mid-efficiency from high-efficiency (condensing) units, and a row says where a code applies to one type.

On the covered Rheem tankless gas water heater, 1L means warning: the water heater has a buildup of lime deposits. Rheem's pocket manual says the control board detected lime build-up inside the heat exchanger, and the unit must be drained and flushed to prevent permanent damage. First, note whether hot water is still being delivered.

Differential

Likely causes of “Rheem tankless gas water heater code 1L”, and how to tell them apart

  1. 1

    Lime and scale inside the heat exchanger

    What separates it The control board detects the build-up

    How to confirm Drain and flush the unit

  2. 2

    Hard water

    What separates it Scale returns quickly

    How to confirm Install a softener or scale filter

  3. 3

    A flush not done for years

    What separates it The warning appears

    How to confirm Arrange a flush

  4. 4

    Excessive scale

    What separates it The first flush is not enough

    How to confirm Repeat the flush

  5. 5

    Reduced flow

    What separates it Hot water output drops

    How to confirm Flush and clean the inlet filter

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether hot water is still delivered
  • When it was last flushed

Try in this order

0 of 8 completed
  1. What to do first

    Reversible

    Note whether hot water is still being delivered.

  2. Correct only the documented fault domain

    Reversible

    Rheem's use and care chart says to contact a dealer or qualified service technician. The pocket manual says the flush may need repeating for excessive lime and scale, and that the 1L code is reset by holding the MIN and MAX buttons together for 10 seconds. It describes the flush with a submersible pump from the Rheem/Ruud Tankless Flush Kit. Rheem's steps when a code shows: turn on a hot water faucet and recheck the remote control display. If the code stays, turn off the faucet and the water heater, unplug the water heater for about 30 seconds and plug it back in, follow the chart for your code, restart the water heater and recheck.

    If the code is still shown, turn off the faucet and the water heater, note the code and call for service. If a code is not in the chart, turn the water heater off immediately and call for service.

  3. Note whether hot water still works

    Reversible

    It may.

  4. Arrange a flush

    Reversible

    By a technician or with the flush kit.

  5. Repeat if needed

    Reversible

    For heavy scale.

  6. Reset the code

    Reversible

    Hold MIN and MAX for ten seconds.

  7. Fit a softener or scale filter

    Reversible

    If your water is hard.

  8. Schedule yearly flushes

    Reversible

    To prevent a repeat.

Model-specific

What is true of this model and not of its siblings

Why lime matters
Lime scale on the heat exchanger acts as an insulator and narrows the water passages, so the unit works harder, runs hotter and eventually fails. The 1L code warns before that happens.
Rheem's guidance
Rheem's manuals say the unit must be drained and flushed to prevent permanent damage, that a flush may need repeating for excessive lime and scale, and that the flush uses a submersible pump from its Tankless Flush Kit.
Prevention
A yearly flush, a clean inlet filter and a softener or scale inhibitor in hard water areas keep the heat exchanger clear.
What the warning protects
Lime scale narrows the water passages and insulates the heat exchanger, so a scaled unit runs hotter and wastes gas. The 1L warning arrives while hot water still works, to give you time to flush before damage occurs.
Doing the flush
Rheem's flush uses a submersible pump, a bucket and a descaling solution circulated through the unit for some time, followed by a rinse. A flush kit has the hoses and fittings. A technician can do it in under an hour.
After the flush
Reset the code by holding the MIN and MAX buttons together for ten seconds. If the code returns soon, the scale was heavy and a second flush may be needed. A softener or scale inhibitor stops it recurring.

Stop boundary

When this stops being a self-service repair

  • !Rheem's chart says to contact a dealer or qualified service technician
  • !Do not ignore it; it can damage the unit
  • !Hold MIN and MAX for ten seconds to reset after the flush

Evidence ledger

Sources behind this answer

Exact questions

Common questions

What does 1L mean on a Rheem tankless gas water heater?+

Warning: the water heater has a buildup of lime deposits. Rheem's pocket manual says the control board detected lime build-up inside the heat exchanger, and the unit must be drained and flushed to prevent permanent damage.

What does code 1L mean on a Rheem tankless?+

The control detected lime build-up in the heat exchanger.

Is it urgent?+

Rheem says to flush to prevent permanent damage.

What do I need to flush it?+

A submersible pump and the flush kit.

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