On the covered Whirlpool French door bottom-freezer refrigerator, COOLING OFF on the display means cooling is turned off. Whirlpool says the refrigerator and freezer will not cool when cooling is off, and COOLING OFF appears on the display. First, check whether the cooling function is turned on before treating this as a fault.
Try in this order
0 of 2 completedWhat to do first
ReversibleCheck whether the cooling function is turned on before treating this as a fault.
Correct only the documented fault domain
ReversibleWhirlpool says a common method is to press and hold LOCK and MEASURED FILL together for 3 seconds to turn cooling off, and the same again to turn it back on, and that the exact method varies by model, so it points to the Owner's Manual. Some refrigerators need to be manually turned back on after a power outage or surge, and cooling can be turned off by accident during cleaning.
Evidence ledger
Sources behind this answer
Exact questions
Common questions about “Whirlpool French door bottom-freezer refrigerator showing COOLING OFF on the display”
What does COOLING OFF on the display mean on a Whirlpool French door bottom-freezer refrigerator?+
Cooling is turned off. Whirlpool says the refrigerator and freezer will not cool when cooling is off, and COOLING OFF appears on the display.