On the covered Whirlpool over-the-range microwave, Door, Open/Close Door, Flashing colon, PF, LOC, L, Padlock Icon, Demo Mode means a status message: the door timed out, power was interrupted, the control is locked or Demo Mode is on First, open and close the door, or press Cancel to clear the display.
Differential
Likely causes of “Whirlpool over-the-range microwave code Door, Open/Close Door”, and how to tell them apart
- 1
The door timed out without the microwave being started
What separates it DOOR or OPEN/CLOSE DOOR shows after the door has been shut for a while
How to confirm Whirlpool says the door has been closed for 5 minutes or more without the microwave being started, to avoid unintended starting
- 2
Something stopping the door from closing
What separates it The door looks shut but the message stays on the display
How to confirm Remove all packing material and check that a cooking rack is not out of position, as Whirlpool says
- 3
A power interruption (flashing colon or PF)
What separates it A colon blinks in the display after power returns
How to confirm Whirlpool says the colon blinks after a power failure; touch Cancel/Off and reset the clock
- 4
The control lock (LOC, L or a padlock icon)
What separates it The pads do nothing and the padlock shows on the display
How to confirm Whirlpool says the Control Lock feature is enabled; press and hold Cancel for 3 seconds or Start for 5 seconds depending on the model
- 5
Demo Mode is on (dOn)
What separates it The display works but the microwave does not heat
How to confirm Whirlpool says dOn or dOff shows after Demo Mode is turned on or off
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact display: Door, Open/Close Door, a flashing colon, PF, LOC, L, a padlock icon or dOn
- Whether the door closes fully and latches
- Whether household power was interrupted at that time
Try in this order
0 of 6 completedWhat to do first
ReversibleOpen and close the door, or press Cancel to clear the display.
Correct only the documented fault domain
ReversibleUnlock the control or turn Demo Mode off by the sequence in the manual. Whirlpool documents these checks for this code: DOOR or OPEN/CLOSE DOOR in Display; and is the door fully closed. Work them in that order and correct only what you actually find.
Open and close the door
ReversibleWhirlpool says that if a message about the door appears, open and close the door, then start the cycle.
Check the door is fully closed
ReversibleRemove all packing material from the microwave, make sure none blocks the door lock system, close the door firmly, and check the cooking rack is not out of position.
Clear a power-failure prompt
ReversibleTouch Cancel/Off or Cancel to stop the blinking colon, and reset the clock as needed.
Unlock the control or leave Demo Mode
ReversibleFor the lock, press and hold Cancel for 3 seconds or Start for 5 seconds, depending on the model. For Demo Mode, Whirlpool says to open the door, press and hold the number 3 for 5 seconds until a d icon lights, then press Start within 5 seconds; repeating the procedure turns it off.
Model-specific
What is true of this model and not of its siblings
- Displayed as
- Door, Open/Close Door; flashing colon, PF; LOC, L, padlock icon; Demo Mode (dOn, dOff).
- Parts named
- None.
Stop boundary
When this stops being a self-service repair
- !Do not use the microwave with a door that does not close fully or a damaged door seal
- !Unplug the microwave before you look behind the door frame; arrange service for a door that will not latch
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. The 5 minute door timeout and the Demo Mode key sequence are Whirlpool's own wording.
Exact questions
Common questions
What does Door, Open/Close Door, Flashing colon, PF, LOC, L, Padlock Icon, Demo Mode mean on a Whirlpool over-the-range microwave?+
a status message: the door timed out, power was interrupted, the control is locked or Demo Mode is on
What does DOOR or OPEN/CLOSE DOOR mean?+
The door has been closed for 5 minutes or more without the microwave being started; open and close it and start the cycle.
What does a flashing colon or PF mean?+
A power failure occurred, or the clock time has been turned off; touch Cancel and reset the clock.
What does LOC or a padlock icon mean?+
The Control Lock is enabled.
What is Demo Mode?+
A store mode; dOn or dOff shows when it is turned on or off.