eero · slow Wi-Fi

eero Beacon internet or Wi-Fi is slow

eero Beacon internet or Wi-Fi is slow: provider rate, wired router throughput, radio link and one service should be measured separately. Scoped to eero Beacon D010001.

A mesh with Beacons gets slower the further a Beacon is from the gateway, and eero's guidance and owner reports agree that placement is the biggest factor. A Beacon shares its radio between talking to your devices and talking back to the gateway, so a Beacon at the edge of the gateway's range gives a weak, slow link and drags every device on it down.

The checks in more detail

Move the Beacon closer to the gateway, to about halfway to the dead area, in a clear outlet. In the eero app, open the network's details and look at each device's connection and signal. Run a speed test next to the gateway and next to the Beacon to see the drop. Fewer hops are better, so avoid chaining Beacons. Check that your internet plan delivers the speed you test at the modem. An old modem can limit it.

Restart the gateway and Beacons from the app. Interference from neighbors or appliances matters too, and the app picks channels automatically. If one device is slow while others are fast, the device may be old or far away. Check also whether a Beacon is sharing an outlet with a noisy appliance: a microwave, a dimmer or a cheap phone charger on the same outlet strip can add noise that lowers Wi-Fi performance.

Moving the Beacon to a quieter outlet changes speed noticeably in some homes. If the slow device is a streaming box or a game console, plug it into a wired eero instead, since fixed devices gain far more from a cable than from a better Beacon position. A single wired device frees airtime for everything else on the mesh, which improves the speed of the other devices as well.

Differential

Likely causes of “eero Beacon internet or Wi-Fi is slow”, and how to tell them apart

  1. 1

    A Beacon too far from the gateway

    What separates it The Beacon link is weak

    How to confirm Move it closer, about halfway

  2. 2

    Chained Beacons

    What separates it Each hop halves the speed

    How to confirm Place Beacons so each reaches the gateway

  3. 3

    A slow internet plan or modem

    What separates it Speeds are low at the gateway too

    How to confirm Test at the modem and ask the provider

  4. 4

    An old client device

    What separates it One device is slow

    How to confirm Check its Wi-Fi standard

  5. 5

    Interference

    What separates it Evening slowdowns

    How to confirm Let the eero pick channels and restart the system

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Speeds beside the gateway and beside the Beacon
  • The distance between them
  • The internet plan speed
  • Which devices are slow

Try in this order

0 of 8 completed
  1. Test at the gateway

    Reversible

    Run a speed test beside it.

  2. Test at the Beacon

    Reversible

    Compare the result.

  3. Move the Beacon closer

    Reversible

    Halfway to the dead area.

  4. Avoid chains

    Reversible

    Each Beacon should reach the gateway directly.

  5. Restart the system

    Reversible

    From the eero app.

  6. Check the plan and modem

    Reversible

    If speeds are low everywhere.

  7. Move the Beacon off noisy outlets

    Reversible

    Avoid outlets shared with dimmers and cheap chargers.

  8. Re-run the speed test after the move

    Reversible

    Compare with the earlier result.

Model-specific

What is true of this model and not of its siblings

Shared radio
A Beacon uses its radio for both devices and backhaul.
Distance
Speed falls with distance from the gateway.
Electrical noise
Some appliances add interference.
Outlet choice
A quiet outlet helps.

Stop boundary

When this stops being a self-service repair

  • !If speeds are low at the gateway on a cable, contact the provider
  • !If a close Beacon is still slow, contact eero support
  • !Check the app's network status

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why is my Beacon slow?+

It is too far from the gateway.

Do more Beacons help?+

Not if they chain.

Where should I plug a Beacon?+

About halfway to the dead area.

Does a Beacon have its own backhaul?+

It shares its radio.

Can a microwave slow Wi-Fi?+

On 2.4 GHz, yes.

Does the outlet matter?+

Sometimes.

Wrong device or version?

Match the path before repeating the steps.

Match another device