The iPhone 13 Pro Max has Wi-Fi 6 and a modem that handles 2.4 and 5 GHz, and when it will not connect or drops, Apple's page leads with four steps in an order that avoids wasted effort. Make sure Wi-Fi is on and Airplane Mode is off in Settings. See whether other devices connect to the same network; if they do, the router is fine. Restart the router and the modem by unplugging them. Then restart the phone and join the network again, which means Forget This Network and entering the password.
The checks in more detail
The 13 Pro Max has a Private Wi-Fi Address option and a Limit IP Address Tracking setting that some routers and corporate networks reject, so turn off the private address for that network under the network's info button. Check Local Network permission for apps if a smart-home app cannot see devices. If the router's security uses an old mode, the phone warns about weak security. Reset Network Settings clears all of it but also removes saved passwords. iOS updates fix connectivity bugs, so install the latest.
The phone also shows an unlocked Wi-Fi networks list with a Privacy Warning for networks that block the private address, and a tap on the warning explains it. For hotel or airport Wi-Fi, open Safari and visit any plain HTTP site to trigger the login page, because some networks need that before the internet works. If Wi-Fi only fails in one room, the room's distance or a wall is the cause, and moving the router or adding a mesh node is the cure; the phone's Wi-Fi signal indicator in Control Center is a rough guide, and a phone with one bar at your usual seat will drop whenever interference rises.
On a phone of the 13 Pro Max's age, a quick check is Settings, General, VPN and Device Management, where an old configuration profile from a previous employer or a free Wi-Fi app can still filter traffic and break connections. Remove profiles you do not recognize. Check also Settings, Wi-Fi, the network's info button, for Low Data Mode, which pauses background tasks and can make a connection feel slow; turn it off for your home network unless you have a data cap.
Differential
Likely causes of “Apple iPhone 13 Pro Max will not connect to Wi-Fi or keeps disconnecting”, and how to tell them apart
- 1
A weak signal or router fault
What separates it Dropouts and slow pages
How to confirm Restart the router and move closer
- 2
A stale saved network
What separates it Connected with no internet
How to confirm Forget and rejoin
- 3
A Private Wi-Fi Address filter
What separates it A router refuses the phone
How to confirm Turn off the private address for that network
- 4
Local Network permission off
What separates it An app cannot find devices
How to confirm Settings, Privacy, Local Network: allow it
- 5
An iOS bug
What separates it Wi-Fi turns off or fails after an update
How to confirm Update iOS and Reset Network Settings
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether other devices connect
- The warning under the network name
- The router and band
- The iOS version
Try in this order
0 of 10 completedCheck Wi-Fi and Airplane Mode
ReversibleSettings.
Restart the router and modem
ReversibleUnplug for thirty seconds.
Forget the network
ReversibleTap the info icon, Forget This Network.
Turn off the private address
ReversibleIn the same screen.
Check Local Network permission
ReversibleSettings, Privacy and Security.
Update iOS and reset network settings
ReversibleIf it persists.
Read the privacy warning
ReversibleTap the network's info icon to see what the warning says.
Trigger a captive portal
ReversibleOpen Safari and visit a plain HTTP site to reach the login page.
Remove old profiles
ReversibleSettings, General, VPN and Device Management.
Turn off Low Data Mode for home Wi-Fi
ReversibleIn the network's info screen.
Model-specific
What is true of this model and not of its siblings
- Private address
- Some routers reject the changing address.
- Local Network
- Apps need permission to find devices.
- Privacy warning
- It explains why a router rejects the phone.
- Old profiles
- They can filter traffic.
- Low Data Mode
- It pauses background activity.
Stop boundary
When this stops being a self-service repair
- !If Wi-Fi is grayed out after a network reset, book Apple service
- !If only one router fails, ask its maker
- !A phone that finds no networks needs a repair
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why does my iPhone 13 Pro Max keep dropping Wi-Fi?+
A weak signal, a stale profile or a router filter.
What is the private address?+
A random address per network.
Does it support Wi-Fi 6?+
Yes.
Will a reset delete my photos?+
No.
Why does public Wi-Fi not work?+
It may need a login page.
What does a Privacy Warning mean?+
The network blocks the private address.
Why is my Wi-Fi slow on my iPhone only?+
Low Data Mode or an old profile.