Samsung · Wi-Fi

Samsung Galaxy S26 family will not connect to Wi-Fi or keeps disconnecting

Samsung Galaxy S26 family will not connect to Wi-Fi or keeps disconnecting: one network, all networks, VPN/profile and radio hardware produce different fixes. Scoped to Galaxy S26, S26+ and S26 Ultra; confirm the SM-S identifier in Settings.

The Galaxy S26 Ultra's Wi-Fi fault has a clear pattern in Samsung's forum: it runs well on Wi-Fi 6E, but with Wi-Fi 7 on it works for a few minutes and then drops, or stays connected with no internet. Several owners need to disconnect and reconnect about once an hour. The workarounds that worked for people were Phone MAC instead of Randomized MAC, turning off Smart Connect on the router, setting DNS to 8.8.8.8, and, as a last resort, turning Wi-Fi 7 off. Try Phone MAC first; it costs nothing.

Differential

Likely causes of “Samsung Galaxy S26 family will not connect to Wi-Fi or keeps disconnecting”, and how to tell them apart

  1. 1

    Wi-Fi 7 negotiation

    What separates it It is fine on Wi-Fi 6E and drops within minutes on Wi-Fi 7

    How to confirm Owners found turning Wi-Fi 7 off in the router or the phone steadies it, though that gives up speed

  2. 2

    Randomized MAC address

    What separates it The router blocks the phone or hands it a bad lease

    How to confirm Switch the network's MAC address type to Phone MAC in the network's settings

  3. 3

    Smart Connect moving the phone between bands

    What separates it It drops when the router steers it between 2.4 and 5 GHz

    How to confirm Turn Smart Connect off, or give each band its own name

  4. 4

    A DNS fault

    What separates it It says connected with no internet while pages fail

    How to confirm Setting DNS to 8.8.8.8 fixed the no-internet message for some owners

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether it drops on Wi-Fi 6E as well as Wi-Fi 7
  • Whether it stays connected with no internet or actually disconnects
  • The router's model and whether Smart Connect is on
  • The MAC address type set for the network

Try in this order

0 of 5 completed
  1. Switch to Phone MAC

    Reversible

    Open the network's settings, MAC address type, Phone MAC.

  2. Turn Smart Connect off

    Reversible

    In the router's settings, give 2.4, 5 and 6 GHz separate names and join one.

  3. Change DNS

    Reversible

    In the network's advanced settings set DNS to 8.8.8.8 and 8.8.4.4.

  4. Test without Wi-Fi 7

    Reversible

    Turn off Wi-Fi 7 on the router to see whether the drops stop.

  5. Reset network settings

    Reversible

    Open Settings, General management, Reset, Reset network settings.

Model-specific

What is true of this model and not of its siblings

Wi-Fi
The S26 Ultra supports Wi-Fi 7 alongside 6E and 6.

Stop boundary

When this stops being a self-service repair

  • !If it drops on every router with Phone MAC and Wi-Fi 7 off, contact Samsung support with the router details
  • !If only one router is affected, update its firmware

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Does the S26 Ultra have a Wi-Fi 7 bug?+

Owners in Samsung's US forum report the phone runs acceptably on Wi-Fi 6E but disconnects within minutes on Wi-Fi 7; Samsung had not published a fix in those threads.

Why does it say connected with no internet?+

The phone stays joined but loses internet access. Phone MAC and DNS 8.8.8.8 were the two changes owners reported working.

Does the Galaxy S26 Ultra support the newest Wi-Fi standard?+

Check Samsung's specifications for the exact Wi-Fi version; if the router is set to a mixed Wi-Fi 7 mode and the phone struggles, try a mixed or Wi-Fi 6 mode as a test.

Why does the S26 Ultra switch to mobile data on weak Wi-Fi?+

The Switch to mobile data option moves the phone when Wi-Fi is poor. Turn it off in the advanced Wi-Fi menu if you prefer to stay on Wi-Fi.

How do I reset only the S26 Ultra's network settings?+

Open Settings, General management, Reset and choose Reset network settings. It keeps your files and apps.

Can a case or screen protector affect S26 Ultra Wi-Fi?+

A thick or metal case can weaken the signal a little. Test without the case before suspecting the phone.

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