Error 014.30 means the Roku device cannot reach the internet. First confirm another device can load a public website on the same Wi-Fi. Then verify the network name and password, restart the router and Roku, and test the other Wi-Fi band if available. Save a network connection reset for later because you will need to set up Wi-Fi again.
What this covers
- Roku streaming players and Roku TV models showing 014.30 or 14.30
- Home Wi-Fi using a password-protected 2.4 GHz or supported 5 GHz network
- Current menu labels reviewed against Roku support in August 2026
What it does not cover
- ×Roku Smart Home cameras, doorbells and plugs
- ×Ethernet errors 012 or 013
- ×Account activation or payment errors
Try in this order
0 of 5 completedCheck whether the internet works on another device
ReversibleOn a phone or computer connected to the same Wi-Fi, open a public website. If it does not load, treat this as a router or internet-provider issue instead of resetting the Roku.
Confirm the network name and password
ReversibleChoose the intended Wi-Fi network again and re-enter the password carefully. Error 014-series messages can appear when the device cannot complete the wireless connection.
Restart the router and Roku device
ReversibleRestart the router using its normal power procedure and wait for internet service to return. Unplug the Roku from power for 30 seconds, reconnect it and repeat the connection test. Restarting keeps installed channels and account settings.
Try the other Wi-Fi band or improve signal
ReversibleIf the router exposes separate 2.4 GHz and 5 GHz names, test the other one. 5 GHz is usually faster nearby; 2.4 GHz often reaches farther. Some Roku models cannot use 5 GHz DFS channels.
Reset the Roku network connection
Reset / data riskOnly after the earlier checks fail: Settings › System › Advanced system settings › Network connection reset › Reset connection. The Roku restarts and you must configure Wi-Fi again.
Evidence ledger
Sources behind this answer
Error classes and recommended connection checks; updated May 26, 2026.
Band switching, Ethernet and software-update checks; updated June 19, 2026.
Current restart and network-reset menu paths; updated July 7, 2026.
Exact questions
Common questions about “Roku error 014.30”
Does restarting Roku remove apps?+
No. Restarting Roku keeps installed channels and account settings.
Does a network connection reset erase everything?+
It resets saved network information and restarts the Roku. You must set up Wi-Fi again, but it is not the same as a factory reset.
Should Roku use 2.4 GHz or 5 GHz?+
Use 5 GHz when the model supports it and the device is near the router; try 2.4 GHz when range or wall penetration matters. Some Roku models cannot see certain 5 GHz DFS channels.