Nest Doorbell shared users or family members cannot control it

The checks in more detail

Nest Aware's video history is shared with the Home. If a family member does not see the doorbell, they have not accepted the invitation, are signed in to another Google account or are looking at another home. Alerts go to each member's phone separately, so each person sets their own notification preferences in the app. A member who does not want alerts can turn them off for themselves without affecting others. For guests who need to see the doorbell temporarily, the app has guest options in some regions, which give limited access.

Consider who should be able to talk through the doorbell and view recorded history, since that is sensitive; Google lets the owner choose. If you rent, remember that the doorbell is tied to your Home, and when you move out you must remove it and reset it, otherwise the next tenant cannot use it. If you share a doorbell between two households, such as a house with a granny flat, both can be members of one Home or each can have a separate Home and share the doorbell by invitation. Keep the household's list tidy, and remove old members.

Sign out of the Google Home app on a lost phone using your account page. If invitations do not arrive, check spam folders and the email address. If you want a neighbor or a relative to receive alerts, they can be added as a member, but consider the privacy implications, because they will see live view and history. Some households use a shared Google account for the doorbell, which is not recommended; individual accounts allow each person to be removed without changing passwords. Review the member list every few months and remove people who no longer need access.