Ring Video Doorbell Wired will not stay connected to Wi-Fi

The checks in more detail

Metal storm doors, brick and stucco block Wi-Fi at the front of many houses. Next check what happens when the chime rings: a doorbell that drops its connection each time someone presses it, or that restarts when the mechanical chime fires, has a transformer that cannot supply the surge, and a transformer of the rating Ring lists cures it, with a diode or adapter on some chimes. That fault is electrical and not Wi-Fi. For the network, use Change Wi-Fi Network in Device Health after a new router or password, or reset and set up again.

Keep the band the doorbell can see visible and consider giving the 2.4 GHz band its own name during setup. Make sure the router does not block the device and has free addresses, and restart it. Place the router away from microwaves and cordless phones. If the doorbell works near the router and fails at the door, the signal is the problem. Update the app and the doorbell's firmware, which installs automatically when the connection is good. Look at the power readings in Device Health, which Ring shows for wired models, and compare when the problem occurs. After changes, test a live view and a press.

Turn off the breaker before touching the doorbell wiring, and ask an electrician about the transformer. If the problem continues with a good signal and correct power, contact Ring support. Photograph the Device Health screen when the signal is poor and again after you move or add equipment, so you can compare the readings. A reading is more useful than a feeling that the doorbell is slow. If you use a mesh system, check whether the doorbell has attached to a far node instead of the nearest, since some devices stick to the first node they joined, and a restart of the doorbell lets it choose again.