Ring Video Doorbell Wired shows the wrong time, state or sensor reading

The checks in more detail

Fix it at the source: open Settings and Address in the app, correct the address to the place where the doorbell hangs and save it. If you really do manage two properties, give each its own location in the app so that each has its own zone, and share the right location with the right person. Ring support cannot set clock times by hand, so the address is the lever you have.\n\nThe second cause lives in the phone of whoever is looking at the clips.

The app also shows times in the phone's zone, so a person in another city sees different times from a person at the door, and a phone set by hand rather than automatic misleads further. Ask each viewer to set date and time to automatic and to turn off any VPN. Compare one fresh event with a watch in the notification and the timeline to see which differs. Because the doorbell is hardwired and always powered, it has no battery to cause drift, and cycling the breaker will not alter the zone; use it only to clear odd behavior.

After the fix, the chime schedule and any motion schedules switch at the right hours. Old clips keep the times they were recorded with, so label them if you need to use them. If you share clips with a landlord, a police officer or an insurer, state the real zone and the date you corrected the setting, which avoids confusion. If the time remains wrong when the address and phones are right, remove and re-add the doorbell and contact Ring support with screenshots. Switch off the breaker before touching wiring.