An LG G5 OLED that restarts by itself, will not stay on or turns itself off shows one of a few patterns, and the first step is to rule out the settings that turn it off on purpose. In Settings, General, System, Timers, check the Sleep timer, Auto power off and any Off timer, and in the Eco or Energy saving settings check any option that turns the TV off after a period with no input. Simplink (HDMI-CEC) lets a connected device, such as a soundbar or console, turn the TV on and off, so turn it off for a test. Next look at the power.
The checks in more detail
Plug the TV directly into a wall outlet and not into a strip, and check the cord. Unplug the TV for a minute to clear its state. Keep the TV ventilated, since OLED panels with heavy HDR use get warm, and a TV pushed against a wall with no gap runs hotter. Software causes include an app that crashes the system: note which app was running at the restart and update or reinstall it, and keep webOS up to date in Settings, General, About This TV, Check for updates, since LG patches restart bugs. A TV that restarts when a particular device is connected may be affected by that device's HDMI signal, so disconnect devices one at a time.
Reset the picture settings, as a custom setting rarely causes restarts, but a bad profile might. A restart loop at the LG logo that does not finish needs a power cycle, then a factory reset from the settings if the menu loads, which erases accounts, so back up logins. The OLED panel has pixel refresh routines that run after the TV has been off for hours; the screen may click or the TV may go dark for a moment, which is normal and not a fault.
If the TV restarts with nothing connected, on a good outlet and updated software, a power board fault is likely and LG support should repair it under warranty, which is usually a year with an extension for the panel in some regions. Keep a short record of the restart: the date, the time, what was playing and whether a device was on. Patterns tell you more than any menu. A restart at a set time suggests a timer; a restart during a particular app suggests that app; a restart when the heating comes on suggests a power spike. Bring this record to the support call, because it shortens the diagnosis and shows you have already ruled out the usual causes.
Differential
Likely causes of “LG G5 OLED evo TV keeps restarting or will not stay on”, and how to tell them apart
- 1
Timers or energy-saving options
What separates it The TV turns off by itself
How to confirm Check Timers and Eco settings
- 2
Simplink commands
What separates it A device switches the TV off
How to confirm Turn Simplink off for a test
- 3
A weak outlet or heat
What separates it Random restarts
How to confirm Plug into the wall and give it air
- 4
An app crash
What separates it Restart during an app
How to confirm Update or reinstall the app
- 5
A power board fault
What separates it Restarts with nothing connected
How to confirm Contact LG under warranty
Before you touch a setting
Record this first — changing settings destroys the evidence
- When it restarts
- The timers and Eco settings
- The outlet
- The apps and devices in use
Try in this order
0 of 6 completedCheck timers
ReversibleSleep and Auto power off.
Turn Simplink off
ReversibleFor a test.
Plug into the wall
ReversibleAnd give it air.
Update webOS
ReversibleAnd the apps.
Disconnect devices
ReversibleOne at a time.
Contact LG
ReversibleIf it restarts alone.
Model-specific
What is true of this model and not of its siblings
- Timers
- Check them first.
- Panel refresh
- It runs after long off periods.
Stop boundary
When this stops being a self-service repair
- !If it restarts with nothing connected, contact LG
- !If it is stuck in a boot loop, ask support about recovery
- !Check the warranty
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why does my LG G5 turn itself off?+
A timer, Simplink or a power issue.
Is the panel refresh normal?+
Yes, after hours off.
Should I use a strip?+
Plug straight into the wall.