Samsung · HDMI no signal

Samsung S90C OLED TV shows no signal on HDMI

Samsung S90C OLED TV shows no signal on HDMI: input selection, source output, cable, port and handshake should be tested in a direct minimal chain. Scoped to QN55/65/77/83S90C*.

A Samsung S90C that says No Signal on an HDMI input, or shows a black screen when a console, a streaming box or a computer is connected, has a short set of causes to check, and the TV's QD-OLED design with inputs on the TV itself keeps the steps simple. The S90C has four HDMI 2.1 ports at 48 gigabits per second that support 4K at up to 144 hertz, VRR and ALLM, and the TV needs a signal it can decode on the input you choose.

The checks in more detail

No signal can come from the device, the cable, the port, a setting or a handshake failure between them. Start with the basics. Check that the device is on, not asleep and set to output video, and that you chose the right input with the Source button. Unplug the HDMI cable at both ends and plug it in firmly, then try another HDMI port on the TV and another cable, since a worn or low-grade cable is a very common cause, especially for 4K HDR.

Turn the device and the TV off, unplug them for a minute and power on the TV first, then the device, which restarts the handshake. Then the settings. Open Settings, General, External Device Manager, Input Signal Plus, and enable it for that HDMI port, since 4K HDR and high-refresh signals need the enhanced mode, and without it a source can show no signal. Turn on HDMI-CEC, called Anynet+, if you want devices to wake together, or turn it off if it causes the TV to switch inputs unexpectedly.

Check the device's output: set a console or a box to 4K at 60 hertz first, then raise the refresh rate; a source set to a mode that the cable or the port cannot carry gives a black screen, and the device's menu can reset to a safe resolution. Try Game Mode on and off. Update the TV software and the device's firmware. Test the device on another TV, and another device on this port, to find which side is at fault. If no device works on any port with good cables, the TV's HDMI board may have failed, and Samsung service with the model number can advise.

Differential

Likely causes of “Samsung S90C OLED TV shows no signal on HDMI”, and how to tell them apart

  1. 1

    A device off, asleep or on a different input

    What separates it No Signal on the chosen input

    How to confirm Check the device and the Source choice

  2. 2

    A bad cable or port

    What separates it The signal drops or never appears

    How to confirm Try another cable and port

  3. 3

    Input Signal Plus off

    What separates it 4K HDR sources show no signal

    How to confirm Enable it for the port

  4. 4

    An output mode the link cannot carry

    What separates it A black screen at 4K 120 Hz

    How to confirm Lower the device's resolution and refresh rate

  5. 5

    A handshake or a hardware fault

    What separates it Nothing works on any port

    How to confirm Power cycle; contact Samsung

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Which device and port
  • What the screen says
  • Whether Input Signal Plus is on
  • The device's output mode

Try in this order

0 of 6 completed
  1. Check the device and input

    Reversible

    On and awake.

  2. Reseat the cable

    Reversible

    Try another port and cable.

  3. Power cycle both

    Reversible

    TV first.

  4. Enable Input Signal Plus

    Reversible

    For the port.

  5. Lower the output mode

    Reversible

    4K 60 Hz first.

  6. Test on another TV

    Reversible

    To find the fault.

Model-specific

What is true of this model and not of its siblings

The handshake
The TV and the device negotiate a mode.
Input Signal Plus
4K HDR needs the enhanced mode.
Power order
TV first, then the device.
Safe mode
Start at 4K 60 Hz.
Cross-testing
Another TV or device shows the fault side.
Samsung help
Quote the model number.

Stop boundary

When this stops being a self-service repair

  • !Do not force an HDMI plug
  • !Unplug before moving the TV
  • !Contact Samsung if no device works on any port

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why does my S90C say No Signal?+

The device, the cable, the port or the setting.

What is Input Signal Plus?+

The enhanced HDMI mode for a port.

Can the cable cause it?+

Yes, often.

What is Anynet+?+

Samsung's HDMI CEC.

Does it need a certain cable?+

Ultra high-speed for 4K 120 Hz.

Wrong device or version?

Match the path before repeating the steps.

Match another device