The TCL 4-Series S455 is an entry Roku TV, and its Bluetooth abilities are modest, so before debugging a headset that will not connect it is worth knowing what the TV can and cannot do. Roku TVs generally do not pair with Bluetooth headphones through the TV's own settings the way a Google TV does; the usual route for private listening is the Roku mobile app, which streams the TV's sound to your phone and headphones, or the headphone jack on the remote on models that have one, and a few Roku TVs support Bluetooth audio through a firmware setting.
The checks in more detail
Check what your S455 offers: open Settings, Remote and devices or Settings, Audio, and look for Bluetooth or Wireless speakers. If no such entry exists, the TV does not support direct Bluetooth audio, and the answer is a different method rather than a repair. If you do find a Bluetooth menu, put the headphones in pairing mode close to the TV, remove any old pairing from the TV and pair again, and make sure the headphones are not connected to a phone, since most headphones connect to the last device and refuse a second.
Update the TV in Settings, System, System update, because Roku adds features this way. If the audio is out of step with the picture, the TV's audio delay setting in the sound options, or a headset with a low-delay mode, can help; wireless headsets add delay of a fraction of a second. A Bluetooth transmitter plugged into the TV's headphone or optical output is the dependable alternative: choose one that supports a low-delay codec and pair your headphones to it. The Roku app's Private Listening is the easiest route:
install the Roku app, connect the phone to the same Wi-Fi as the TV, open the remote, tap the headphone icon and plug in or connect headphones to the phone. It works with wired headphones and with Bluetooth ones connected to the phone, at the cost of a little delay. Keep the TV and phone on the same network, and use the 5 GHz band if the TV is in range. If the TV's own Bluetooth setting exists but pairing fails, restart the TV by unplugging it for a minute, do a factory reset only as a last resort and contact TCL with the model number from the back.
Differential
Likely causes of “TCL 4-Series Roku TV S455 will not pair with Bluetooth headphones or speakers”, and how to tell them apart
- 1
The TV has no direct Bluetooth audio
What separates it No Bluetooth menu in settings
How to confirm Use the Roku app's Private Listening or a transmitter
- 2
A headset still connected to a phone
What separates it The headset will not pair
How to confirm Disconnect it from the phone first
- 3
A stale pairing
What separates it Pairing fails
How to confirm Remove the pairing and try again
- 4
Wireless delay
What separates it Sound lags the picture
How to confirm Use a low-delay transmitter or the audio delay setting
- 5
Old software
What separates it A missing feature
How to confirm Update the TV
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether a Bluetooth menu exists
- The headset and its mode
- The software version
- Whether the Roku app is installed
Try in this order
0 of 6 completedLook for a Bluetooth menu
ReversibleIn Audio or Remote and devices.
Use Private Listening
ReversibleIn the Roku app.
Disconnect the headset
ReversibleFrom other devices.
Pair again
ReversibleAfter removing the old pairing.
Try a transmitter
ReversibleOn the audio output.
Update the TV
ReversibleIn System update.
Model-specific
What is true of this model and not of its siblings
- Roku TV
- It is not Google TV.
- Private Listening
- The simplest route to headphones.
Stop boundary
When this stops being a self-service repair
- !If a Bluetooth menu exists but pairing fails after a restart, contact TCL with the model number
- !If no menu exists, use another method
- !Update first
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Does the 4-Series S455 support Bluetooth headphones?+
Not directly on most builds; use the Roku app or a transmitter.
What is Private Listening?+
The Roku app sends the TV's sound to your phone.
Why is the sound delayed?+
Wireless headsets add delay.
Is it a Roku or Google TV?+
A Roku TV.