Use Apple’s official System Status page for the current state of the specific service. If it shows no event, test a second Apple service, another device and another network before signing out of the Apple Account. Apple lists each service on its own line, so read the line for the one that is failing.
What this covers
- Possible interruptions affecting Apple consumer services
What it does not cover
- ×Billing, Apple Account recovery or a fault on one device
Try in this order
0 of 4 completedOpen Apple System Status
ReversibleFind the exact service name and read Apple’s current event detail and timestamp.
Test another Apple service
ReversibleCompare iCloud, App Store or Apple Music access to see whether the issue is service-specific.
Try another device or network
ReversibleUse the same Apple Account on another device, or switch between Wi-Fi and cellular if available.
Restart without signing out
ReversibleRestart the affected device and retry after status is normal. Sign out only with a verified backup and credentials.
Evidence ledger
Sources behind this answer
Exact questions
Common questions about “Are iCloud, Apple Music or Apple services down?”
Where can I check whether an Apple service is down?+
Apple's own System Status page lists the state of its services, including iCloud, the App Store and Apple Music. If it shows a problem, waiting is the only fix, so check it before resetting anything.
Why might a service work for others but not for me?+
Outages can be regional or affect only some accounts. Check your own internet connection, sign out and back in, and try another device, which shows whether the problem is your device, your account or the service.
What should I do while an Apple service is down?+
Wait, and avoid resetting or restoring your device, since that will not fix a service outage and can cause trouble. Check the status page again later, and try the service after a while; if it stays down, sign out and back in only once it is reported as fixed.
Where can I see Apple's service status?+
Apple keeps a System Status page listing each service with a color and message.
What if the page shows no problem?+
Test another Apple service, another device and another network. If only one fails, the problem is likely local.
Can I sign out to fix it?+
Signing out is a later step; back up first. Try the checks above before signing out.