Samsung · stops

Samsung dishwasher stops or pauses mid-cycle

Samsung dishwasher stops or pauses mid-cycle: record whether the stop occurs during fill, circulation, heat or drain and whether the door/lights changed. Scoped to DW80B7070*.

If the Samsung DW80B7070 stops mid-cycle, start with the door: the manual says to resume after opening the door by pressing START first and then closing the door, and that a running cycle is changed or cancelled by pressing and holding START for 3 seconds. Then read the display: an information code with a warning sound is the dishwasher's own stop. 3C is a pump operation check, PC a zone wash function check, HC2 a dry heater failure check and HC4 a dry heater overheat check, and each has a simple owner step (turn off and on, or unplug) before service. The dishwasher also powers off automatically when its cycle is complete.

Differential

Likely causes of “Samsung dishwasher stops or pauses mid-cycle”, and how to tell them apart

  1. 1

    The door was opened during the cycle

    What separates it The dishwasher stops when the door opens because the door was opened during the cycle

    How to confirm Press START first, then close the door to resume

  2. 2

    A pump or zone wash fault

    What separates it 3C or PC shows with a warning sound because of a pump or zone wash fault

    How to confirm Turn the dishwasher off and try to start it again; contact service if it continues

  3. 3

    A dry heater fault

    What separates it HC2 or HC4 shows near the dry stage because of a dry heater fault

    How to confirm For HC2 turn it off and on and retry; for HC4 unplug it before calling service

  4. 4

    A water supply or drain problem

    What separates it 4C or 5C shows and the cycle stops because of a water supply or drain problem

    How to confirm Check the supply valve and pressure or the drain hose and sump

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The exact code and when the dishwasher stopped
  • Whether the door was opened before it stopped
  • Which cycle and options were running

Try in this order

0 of 5 completed
  1. Resume after opening the door

    Reversible

    To resume after you have opened the door to stop the dishwasher while operating, simply press START first, and then close the door.

  2. Cancel and drain if needed

    Reversible

    To cancel a running cycle and drain the dishwasher, press and hold START for three seconds; then select a cycle and press START again.

  3. Read the code

    Reversible

    3C pump operation and PC zone wash function are functional checks: turn off the dishwasher and try to start it again. HC2 dry heater failure: turn it off and on and try again.

  4. Check water and drain

    Reversible

    4C means check the supply valve, pressure and frozen or clogged lines; 5C means check the drain hose and sump hole. Close the supply valve before checking 5C.

  5. Call service for repeats

    Reversible

    Call service for repeats, and for any codes not listed, call 1-800-SAMSUNG, which is 726-7864.

Model-specific

What is true of this model and not of its siblings

What the display shows
The display shows cycle time, remaining time, Delay Start settings and information codes, and a warning sound accompanies a code. The Smart Control indicator lights if SmartThings is active, the Rinse Refill indicator lights when rinse aid runs out and the Sanitize lamp blinks when the water reaches over 155 F and stays lit until the option ends; opening the door or pressing POWER turns it off.
Parts for this problem on the DW80B7070 (RepairClinic, 2026-09-21)
assy cover door switch, part number DD97-00256A, at $148.22; sensor-tur, part number DD32-00008A, at $201.22; drain pump, part number DD31-00016A, at $155.28.
Other models this page answers
These steps also fit models DW80B6060, DW80R9950, DW80R7060, DW80M9550, DW80N3030, DW50T6060.

Stop boundary

When this stops being a self-service repair

  • !If the same code returns after the owner step, contact an authorized Samsung service center or call 1-800-SAMSUNG
  • !If HC4 shows, unplug the dishwasher and do not run it until serviced

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Does it power off by itself?+

Yes, when the selected cycle is complete.

Why did the door open by itself?+

Auto Release Dry opens it 1 to 15 minutes before the end; the door cannot be closed for 2 minutes.

Wrong device or version?

Match the path before repeating the steps.

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