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Whirlpool dishwasher troubleshooting

Whirlpool dishwasher (WDT970SAKZ): size and noise (from retailer listings); cycles; sensors; sani Rinse; other, and a fix for each symptom below.

  • Size and noise (from retailer listings)
    About 23.9 in wide, 33.6 in high and 26.5 in deep, at 47 dBA, with 15 place settings and a third rack.
Not drainingNot cleaningNot dryingLeakingNot fillingWon't start

Reviewed records

10 exact answers

Diagnose the exact device problem

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Which units this covers, and how to tell yours is one of them

Model numbers and patterns
WDT970SAKZ; also WDT750SAKZ dishwasher (WDT750SAKZ); WDT730HAMZ dishwasher (WDT730HAMZ); WDF520PADM dishwasher (WDF520PADM)

Published specification

What is true of this model and changes how you fix it

Where these figures were read. whirlpool.com/owners-center-pdp.WDT970SAKZ.html (Whirlpool WDT970SAKZ product page)

Manufacturer support for this product line. Whirlpool Product Help — Product Help. Official Whirlpool use, installation, maintenance, error-code and troubleshooting library.

Also read for this model. Whirlpool — Fingerprint Resistant Dishwasher with 3rd Rack WDT970SAKZ; Whirlpool — WDT750SAKZ owner's manual (ManualsLib copy); Whirlpool — Quiet Dishwasher with 3rd Rack WDT730HAMZ; Whirlpool — ENERGY STAR Dishwasher with 1-Hour Wash Cycle WDF520PADM.

Exact questions

Questions that only have an answer for the Whirlpool dishwasher

A plastic item melted in my Whirlpool WDT970SAKZ.+

Unlike Bosch, this Whirlpool has an exposed heating element at the bottom of the tub for heated drying, so a lightweight plastic item that falls off the rack onto the tub floor can melt against it. Keep plastics on the upper racks, make sure nothing has fallen through to the tub bottom before starting, and if you use the heated-dry option, place only dishwasher-safe items. It is not a fault — it is the heated-dry element doing its job.