Exact model-family answer directory
Whirlpool dishwasher troubleshooting
Whirlpool dishwasher (WDT970SAKZ): size and noise (from retailer listings); cycles; sensors; sani Rinse; other, and a fix for each symptom below.
- Size and noise (from retailer listings)About 23.9 in wide, 33.6 in high and 26.5 in deep, at 47 dBA, with 15 place settings and a third rack.
Whirlpool dishwasher controls are locked or buttons do not respond
Open record Whirlpool · long cycleWhirlpool dishwasher cycle takes too long
Open record Whirlpool · detergent doorWhirlpool dishwasher detergent door will not open or detergent remains
Open record Whirlpool · not cleaningWhirlpool dishwasher does not clean dishes
Open record Whirlpool · not dryingWhirlpool dishwasher does not dry dishes
Open record Whirlpool · leakingWhirlpool dishwasher is leaking water
Open record Whirlpool · spotsWhirlpool dishwasher leaves spots, film or cloudy glassware
Open record Whirlpool · grindingWhirlpool dishwasher makes grinding, humming, knocking or squealing noises
Open record Whirlpool · Wi-FiWhirlpool dishwasher will not connect to Wi-Fi or the manufacturer's app
Open record Whirlpool · won't startWhirlpool dishwasher will not start or respond
Open recordConfirm the model first
Which units this covers, and how to tell yours is one of them
- Model numbers and patterns
- WDT970SAKZ; also WDT750SAKZ dishwasher (WDT750SAKZ); WDT730HAMZ dishwasher (WDT730HAMZ); WDF520PADM dishwasher (WDF520PADM)
Published specification
What is true of this model and changes how you fix it
- Hardware — Whirlpool product page15 place settings, adjustable 2nd and 3rd racks, heated fan-assisted dry, Sensor Cycle, 47 dBA — larger capacity and fan dry vs the WDT750SAKZ's 13 place settings.
- Drying — heated dry (has an element)Unlike Bosch, this Whirlpool has a heated-dry option with a heating element (plus a fan-assist on this tier), so it dries plastics better — but the element is exposed at the tub bottom, so keep plastics off the floor of the tub to avoid melting. Rinse aid still improves results.
- Wash & racksTop-tier Whirlpool with a stainless tub, a 3rd rack, and a sensor (Adaptive Wash) cycle that adjusts to soil.
- Drain path'Won't drain' is usually the filter, a kinked drain hose, the air gap, or — after a new disposer install — the disposer knockout plug not removed.
- CyclesFive: Heavy, Normal, Quick Wash, Sensor Wash and Soak & Clean.
- SensorsTwo sensors measure temperature and soil level during the prewash and wash, setting the wash and dry automatically.
- Sani RinseRemoves 99.999% of food soil bacteria.
- OtherA 1-24 hour delay start, a cycle status indicator, a leak detection system and Triple Wash spray with extra wash action on the third rack.
- Also coveredWDT750SAKZ dishwasher, foreign Object Cup: The manual refers to a Foreign Object Cup that fills with debris and has to be emptied; the Quick Start Guide shows how.
- Also coveredWDT750SAKZ dishwasher, settings menu: A ProWash menu on models with the display, a cookware sensor setting (tough or normal) and a rinse-aid level that goes down to 0 mL, which turns rinse aid off.
- Also coveredWDT730HAMZ dishwasher, racks and filtration: A third utensil rack, an adjustable second rack and a Triple Filtration Wash System.
- Also coveredWDT730HAMZ dishwasher, drying: A Heated Dry option and fan drying, so heated dry adds time.
- Also coveredWDT730HAMZ dishwasher, sani Rinse: Removes 99.999% of food soil bacteria with a final rinse over 150°F.
- Also coveredWDF520PADM dishwasher, accuSense soil sensor: Determines how dirty the dishes are and adjusts the Normal cycle.
- Also coveredWDF520PADM dishwasher, 1-Hour Wash and cycle memory: A one-hour cycle, and the washer remembers your last cycle.
- Also coveredWDF520PADM dishwasher, anyWare Plus basket: The silverware basket fits on the front of the lower rack or in the door.
- Also coveredWDF520PADM dishwasher, filtration and drying: Triple filtration that uses less water and energy, and Heated Dry with Sani Rinse.
Where these figures were read. whirlpool.com/owners-center-pdp.WDT970SAKZ.html (Whirlpool WDT970SAKZ product page)
Manufacturer support for this product line. Whirlpool Product Help — Product Help. Official Whirlpool use, installation, maintenance, error-code and troubleshooting library.
Also read for this model. Whirlpool — Fingerprint Resistant Dishwasher with 3rd Rack WDT970SAKZ; Whirlpool — WDT750SAKZ owner's manual (ManualsLib copy); Whirlpool — Quiet Dishwasher with 3rd Rack WDT730HAMZ; Whirlpool — ENERGY STAR Dishwasher with 1-Hour Wash Cycle WDF520PADM.
Exact questions
Questions that only have an answer for the Whirlpool dishwasher
A plastic item melted in my Whirlpool WDT970SAKZ.+
Unlike Bosch, this Whirlpool has an exposed heating element at the bottom of the tub for heated drying, so a lightweight plastic item that falls off the rack onto the tub floor can melt against it. Keep plastics on the upper racks, make sure nothing has fallen through to the tub bottom before starting, and if you use the heated-dry option, place only dishwasher-safe items. It is not a fault — it is the heated-dry element doing its job.