LG washer · exact code

LG washer dE, dE1 or dE2 code: the door is not closing or locking correctly

dE, dE1 or dE2 means the door is not closing or locking correctly. Remove trapped clothing and wipe detergent residue from the latch and gasket.

On a supported LG washer, dE, dE1 or dE2 means the door is not closing or locking correctly. Remove trapped clothing and wipe detergent residue from the latch and gasket. Then close the door firmly without slamming and reset power once after the tub stops.

What this covers

  • LG washers displaying dE, dE1 or dE2

What it does not cover

    Try in this order

    0 of 4 completed
    1. Confirm dE, dE1 or dE2 on the exact model

      Reversible

      Photograph the complete display, record the model tag and note the cycle stage. Similar-looking codes can mean different things on another product line.

    2. Check the condition named by the code

      Reversible

      Remove trapped clothing and wipe detergent residue from the latch and gasket.

    3. Correct the remaining user-serviceable cause

      Reversible

      Close the door firmly without slamming and reset power once after the tub stops.

    4. Run one controlled verification

      Reversible

      Start a short empty cycle and confirm the lock indicator remains engaged. A loose hinge, broken hook or repeated lock error needs model-specific service.

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    Exact questions

    Common questions about “LG washer dE, dE1 or dE2 code”

    What does dE, dE1 or dE2 mean on a LG washer?+

    It means the door is not closing or locking correctly.

    Can I clear dE, dE1 or dE2 by resetting the washer?+

    A restart may clear a stored display only after the underlying condition is corrected. Repeatedly resetting without correcting the cause is not a repair.

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