On the covered LG washer platform, IE, E02, E10 means a Water Inlet Error — the tub does not fill to an adequate level within a specified period. LG's own causes: water cut off, the faucet turned off, the supply hose not connected, the hose pressed or bent, or the hose frozen in cold weather. First, check both taps are fully open and the supply hoses are connected.
Differential
Likely causes of “LG washer code IE, E02, E10”, and how to tell them apart
- 1
Water cut off, the faucet turned off, or the hose not connected
What separates it The tub stays empty or barely fills and the code appears within minutes
How to confirm Check that the water supply hose is connected to the faucet and the faucet is open; LG says to turn it anti-clockwise to open it
- 2
A pressed or bent supply hose
What separates it The hose is kinked behind the washer, often after vibration moved the machine
How to confirm Unfold the hose; LG says washing and spinning can move the washer and bend the hose
- 3
A frozen hose or faucet in cold weather
What separates it The code appears in winter and no water comes out with the hose disconnected
How to confirm Wrap a towel soaked in hot water around the faucet for 5 minutes and thaw the hose in warm water below 50 degrees C
- 4
A clogged inlet filter
What separates it The hose passes water but the flow into the washer is weak
How to confirm Turn off the faucet, disconnect the hose and check the filter for rust, sand or stones
- 5
A failed water valve or a drain hose with the fixing holder removed
What separates it Water enters and then drains away, or the valve never opens
How to confirm LG says a lowered drain hose can let water drain naturally; the Sears table says the inlet water valve assembly, then the control board, are the parts
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact characters shown on the display: IE, E02 or E10
- Whether water comes out of the hoses when disconnected
- Note whether it is cold weather before you start troubleshooting
Try in this order
0 of 6 completedWhat to do first
ReversibleCheck both taps are fully open and the supply hoses are connected.
Correct only the documented fault domain
ReversibleStraighten a pressed or bent hose; in cold weather check whether the hose has frozen.
Check the supply
ReversibleLG says the IE error occurs if the tub does not fill to an adequate level within a specified period. The Sears table gives the timing: the initial level is not reached in 8 minutes, or the final level in 25 minutes. Check the faucet, the hose connection and any kinks.
Test the flow
ReversibleDisconnect the supply hose from the washer and open the faucet to see whether water comes out; if none, suspect a frozen faucet or a supply problem, not the washer.
Clean the inlet filter
ReversibleTurn off the faucet, disconnect the hose end, pull out the filter with your fingers or pincers, and remove rust, sand or stones. Reassemble the filter before reconnecting the hose. The Wi-Fi table advises replacing valves with clogged screens rather than cleaning the screens inside the valve.
Check the drain hose holder
ReversibleLG says that if the drain hose fixing holder is removed, the hose can sit lower than the water in the drum and the water drains away, which triggers IE. Fix the hose in its holder.
Model-specific
What is true of this model and not of its siblings
- Displayed as
- IE, E02 or E10.
- Parts named by the service tables
- Inlet water valve assembly; main electronic control board.
Stop boundary
When this stops being a self-service repair
- !Turn off the water and unplug the washer before you disconnect any hose, and keep towels and a bucket ready
- !Do not pour boiling water on hoses, the faucet or the drum; LG warns that boiling water risks burns
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. The 8 minute and 25 minute fill limits are the Sears table's own.
Exact questions
Common questions
What does IE, E02, E10 mean on a LG washer?+
a Water Inlet Error — the tub does not fill to an adequate level within a specified period. LG's own causes: water cut off, the faucet turned off, the supply hose not connected, the hose pressed or bent, or the hose frozen in cold weather.
What do IE, E02 and E10 mean?+
LG calls it a Water Inlet Error: the tub did not fill to an adequate level in time.
How long does the washer wait before IE?+
The Sears table says 8 minutes for the initial level and 25 minutes for the final preset level.
Which parts are named if the checks fail?+
The inlet water valve assembly and then the main electronic control board, according to the Sears table.
Does this apply to a top-load LG washer?+
IE exists on the top-load list too; the top-load page has its own steps.