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GE refrigerator troubleshooting

GE refrigerator (PVD28BYNFS): size and capacity (from retailer listings); door in Door; temperature drawer; water; cooling and app, and a fix for each symptom below.

  • Size and capacity (from retailer listings)
    27.9 cu ft: 15.71 fresh food and 8.57 freezer, 35.63 in wide, 69.75 in high and 36.75 in deep with doors, though the case is 29.5 in deep.
Not coolingNot freezingNo iceSmall iceWater dispenserLeaking

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16 exact answers

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Model numbers and patterns
PVD28BYNFS; also Profile PGE29BYTFS refrigerator (PGE29BYTFS); GFE28GYNFS refrigerator (GFE28GYNFS); Café CYE22TSHSS refrigerator (CYE22TSHSS); GDE21EYKFS bottom-freezer refrigerator (GDE21EYKFS); GTS22KYNRFS top-freezer refrigerator (GTS22KYNRFS)

Published specification

What is true of this model and changes how you fix it

Where these figures were read. geappliances.com/appliance/GE-Profile-ENERGY-STAR-27-9-Cu-Ft-Smart-Fingerprint-Resistant-4-Door-French-Door-Refrigerator-with-Door-In-Door-PVD28BYNFS (GE Profile PVD28BYNFS product page)

Manufacturer support for this product line. GE Appliances — Owner support. Official GE and GE Profile model manuals, troubleshooting and service entry point.

Also read for this model. GE Appliances — GE Profile PVD28BYNFS 4-Door French Door Refrigerator; GE Appliances — GE Profile 28.7 Cu. Ft. 4-Door French-Door Refrigerator PGE29BYTFS; GE Appliances — GE 27.7 Cu. Ft. French-Door Refrigerator GFE28GYNFS; GE Café — GE Café Series 22.2 Cu. Ft. Counter-Depth French-Door Refrigerator CYE22TSHSS; GE Appliances — GE 21.0 Cu. Ft. Bottom-Freezer Refrigerator GDE21EYKFS; GE Appliances — GE 21.9 Cu. Ft. Garage Ready Top-Freezer Refrigerator GTS22KYNRFS.

Exact questions

Questions that only have an answer for the GE refrigerator

My GE Profile PVD28BYNFS dispenser water tastes bad or flows slowly.+

Both point to the water filter. GE recommends changing it about every six months; an overdue filter clogs (slow flow) and stops removing taste and odor. Replace it, then run several gallons through to flush the new filter and purge air. If flow is still slow with a fresh filter, check the household water pressure and that the supply line and shutoff valve are fully open and not kinked.