If food is freezing in the fresh food section of the Whirlpool WRF757SDHZ, Whirlpool's help article and guide give the causes in order: the ice maker is turned on with no water line connected (it can make the refrigerator too cold and freeze crisper food), the freezer control is set too cold (a freezer set too low can make the refrigerator section too cold because air flows between the compartments), the refrigerator is overloaded or food blocks the vents, and the air vent in the top left rear corner is blocked by items directly in front of it. The guide's chart says a refrigerator too cold means a setting 1 degree higher.
Differential
Likely causes of “Whirlpool refrigerator freezes food in the refrigerator section”, and how to tell them apart
- 1
The ice maker is on with no water connected
What separates it There is buzzing, an over cold refrigerator and frozen crisper food because the ice maker is on with no water connected
How to confirm Turn the ice maker off if the refrigerator is not connected to water
- 2
The freezer control is set too cold
What separates it The refrigerator section is too cold as air flows between the compartments
How to confirm Adjust the freezer to a warmer setting and recheck in 24 hours; the factory setting is 0 F
- 3
The air vent in the top left rear corner is blocked
What separates it Items in front of the vent freeze because the air vent in the top left rear corner is blocked
How to confirm Move items away from the air vent, and wait a day
- 4
The pantry drawer is set too cold for the food
What separates it Food or produce freezes in the temperature controlled drawer because the pantry drawer is set too cold for the food
How to confirm Adjust the drawer setting; do not put leafy vegetables in it
Before you touch a setting
Record this first — changing settings destroys the evidence
- The refrigerator and freezer set points
- Where in the refrigerator food freezes
- Whether the ice maker is on with no water connected
Try in this order
0 of 5 completedCheck the ice maker
ReversibleIf the ice maker is not connected to a water supply line but remains turned on, the refrigerator may be too cold and crisper food may freeze. Turn the ice maker off.
Check the set points
ReversibleThe factory recommendation is 37 F for the refrigerator and 0 F for the freezer. A freezer set too low can make the refrigerator too cold; adjust a setting warmer and check in 24 hours.
Clear the air vents
ReversibleItems placed directly in front of the air vent in the top left rear corner of the refrigerator compartment make it too cold. Move items away, and do not pack food against the back and side walls.
Check the pantry drawer
ReversibleThe temperature-controlled drawer has its own setting: Cold Drinks is the default on the electronic control, and meat, cold drinks and deli and cheese presets cannot be adjusted.
Check the ice bin
ReversibleIf the ice storage bin is not in the correct position, the refrigerator can get too cold; see Ice Maker and Ice Storage Bin.
Model-specific
What is true of this model and not of its siblings
- Temperature-controlled drawer
- The full-width drawer's control sets the temperature for only that drawer; it does not set the temperature of the refrigerator or freezer or turn off their cooling. The electronic control has presets for fresh meat and poultry, cold drinks and deli and cheese that cannot be adjusted, and reverts to Cold Drinks if no button is pressed. The manual control slides from Meat (coldest) to Vegetables (least cold).
- Parts for this problem on the WRF757SDHZ (RepairClinic, 2026-09-21)
- refrigerator/ freezer thermistor kit this kit no, part number W10316760, at $48.45; freshflow air filter, reduces common food odors , part number W10311524, at $21.19; $60.00 cash back main control board, part number W11224256, at $261.04.
- Other models this page answers
- These steps also fit models WRF555SDHV, WRF535SWHZ, WRQA59CNKZ, WRS588FIHZ, WRS325SDHZ, WRT318FZDW.
Stop boundary
When this stops being a self-service repair
- !If food still freezes with recommended set points, clear vents and ice maker off, contact Whirlpool service
- !If the ice storage bin is not in the correct position, see the ice maker section
Evidence ledger
Sources behind this answer
Whirlpool's own help articles for its refrigerators, each; the article for this page is named in the page's notes.
Whirlpool's own page for this model's manuals and support.
Parts and list prices as shown on RepairClinic's parts search for this model number on 2026-09-21.
Exact questions
Common questions
What do I change first?+
The freezer setting and any items in front of the top left rear vent.
Does the freezer setting affect the refrigerator?+
Yes. A freezer set too low can make the refrigerator section too cold.
What is the drawer default?+
Cold Drinks on the electronic control.
Can I put leafy greens in the pantry drawer?+
No. The colder temperatures could damage leafy produce.
How long after adjusting?+
Recheck the temperature in 24 hours, after adjusting.
Can overloading cause it?+
Yes. Items pushed against the walls and vents create cold spots.
Can the ice maker cause it?+
Yes, if it is on with no water line connected.