A Whirlpool WRQA59CNKZ that makes no ice has an ice maker that is switched off, frozen, short of water or too warm, and the checks are quick. This is a four-door counter-depth French-door refrigerator, and its ice maker sits in the freezer door or the upper compartment, depending on the build, with a bin, a sensor arm or a sensor and a fill tube. First check that the ice maker is turned on: some models have a switch or a lever, and the wire arm must be down for ice to be made.
The checks in more detail
In the display, check for an ice maker setting, which may have been turned off, and check the freezer temperature, which must be low for ice, around zero degrees Fahrenheit; if the freezer is warm, ice will not form, so look for a door that is ajar, a blocked vent or an overstuffed compartment. Next the water. The ice maker needs a supply line connected and the valve open, and a kinked line behind the fridge stops the flow. A water filter that is clogged or has not been changed in six months restricts the water, and the dispenser may also be slow;
replace it and run several glasses of water through. If the ice cubes are small or hollow, the filter or the supply is weak. If the fill tube has frozen, there is a block of ice at the fill tube and no water reaches the mold; thaw it with a hair dryer on low, carefully, and check the door seal for air leaks that let moisture in, which cause the freeze-up. If you have just installed the fridge, give the ice maker a day or two, since it takes time to cool and fill; the first batches may be discarded.
A full bin or an ice clump can block the maker, so empty the bin and break up clumps. Some units have a test button on the ice maker, used to start a cycle. Check the manual. A fridge that is level and not pushed against the wall works better. If ice is still not made after a day with a correct temperature, a good water supply and a new filter, the inlet valve or the maker itself may have failed, and a technician can test it; contact Whirlpool with the model and serial number from the label inside.
Differential
Likely causes of “Whirlpool WRQA59CNKZ four-door refrigerator ice maker is not making ice”, and how to tell them apart
- 1
The ice maker is off or the arm is up
What separates it No ice
How to confirm Turn it on and lower the arm
- 2
A freezer that is too warm
What separates it Ice will not form
How to confirm Check the door, vents and temperature
- 3
A clogged water filter or kinked line
What separates it Little or no water
How to confirm Replace the filter and straighten the line
- 4
A frozen fill tube
What separates it No water reaches the mold
How to confirm Thaw it and check the door seal
- 5
A failed valve or maker
What separates it Nothing works after a day
How to confirm Technician test
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the ice maker is on
- The freezer temperature
- When the filter was last changed
- Whether the fill tube is frozen
Try in this order
0 of 6 completedCheck the ice maker switch
ReversibleAnd the arm.
Check the freezer temperature
ReversibleAnd the door seal.
Replace the water filter
ReversibleIf it is old.
Straighten the supply line
ReversibleAnd open the valve.
Thaw a frozen fill tube
ReversibleCarefully.
Contact Whirlpool
ReversibleIf it still makes none.
Model-specific
What is true of this model and not of its siblings
- Counter-depth French door
- The ice maker holds less than a standard-depth fridge.
- Filter
- Change it about every six months.
- Parts for this problem on the WRQA59CNKZ (RepairClinic, 2026-09-21)
- icemaker fill tube, part number W11677731, at $76.92; water valve, part number W11766865, at $127.87; tube, suction, part number W11200488, at $39.03; sensor, humidity/ temperature, part number W11040893, at $65.95.
Stop boundary
When this stops being a self-service repair
- !If no ice forms after a day with a good supply and filter, contact Whirlpool with the model and serial number
- !Replace the filter first
- !Let a new fridge settle for a day or two
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why does my fridge make no ice?+
The maker is off, frozen or short of water.
How warm can the freezer be?+
It must be cold, near zero Fahrenheit.
Does the filter matter?+
A clogged one cuts the water.
How long does a new fridge take?+
A day or two.