Exact model-family answer directory
Bosch 300 Series WAT28400 front-load washer troubleshooting
Bosch 300 Series WAT28400 front-load washer (WAT28400UC): water supply (from the use and care manual); transport bolts; leveling; under-counter fit; spin, and a fix for each symptom below.
- Water supply (from the use and care manual)Supply pressure must be between 14.5 and 145 psi with at least 2.2 U.S. gallons per minute of flow. If pressure runs higher than that, a pressure regulator valve is needed.
Bosch 300 Series WAT28400 front-load washer cycle takes too long or keeps adding time
Open record Bosch · not cleaningBosch 300 Series WAT28400 front-load washer does not clean clothes well
Open record Bosch · detergent not dispensingBosch 300 Series WAT28400 front-load washer does not dispense detergent, bleach or softener correctly
Open record Bosch · door lockedBosch 300 Series WAT28400 front-load washer door or lid will not unlock
Open record Bosch · fills when offBosch 300 Series WAT28400 front-load washer fills with water while turned off
Open record Bosch · no powerBosch 300 Series WAT28400 front-load washer has no power or a blank control panel
Open record Bosch · leakingBosch 300 Series WAT28400 front-load washer is leaking water
Open record Bosch · grindingBosch 300 Series WAT28400 front-load washer makes grinding, squealing, clicking or banging noises
Open record Bosch · shakingBosch 300 Series WAT28400 front-load washer shakes, walks or bangs during spin
Open record Bosch · SUDBosch 300 Series WAT28400 front-load washer shows excessive suds, SUD or Sd behavior
Open record Bosch · odorBosch 300 Series WAT28400 front-load washer smells musty, sour or like mildew
Open record Bosch · stops mid cycleBosch 300 Series WAT28400 front-load washer stops, pauses or powers off mid-cycle
Open record Bosch · water level lowBosch 300 Series WAT28400 front-load washer uses very little water or the water level looks wrong
Open record Bosch · Wi-FiBosch 300 Series WAT28400 front-load washer will not connect to Wi-Fi or the manufacturer's app
Open record Bosch · not drainingBosch 300 Series WAT28400 front-load washer will not drain or stops with water inside
Open record Bosch · not fillingBosch 300 Series WAT28400 front-load washer will not fill with water or fills too slowly
Open record Bosch · not spinningBosch 300 Series WAT28400 front-load washer will not spin or leaves clothes soaking wet
Open record Bosch · door won't lockBosch 300 Series WAT28400 front-load washer will not start because the door or lid will not lock
Open recordConfirm the model first
Which units this covers, and how to tell yours is one of them
- Model numbers and patterns
- WAT28400UC; also 300 Series WGA12400UC washer (WGA12400UC); 800 Series WAW285H2UC washer (WAW285H2UC); 800 Series WGB24600UC washer (WGB24600UC)
Published specification
What is true of this model and changes how you fix it
- Hardware — Bosch product page300 series, 2.2 cu ft, 1,400 RPM, 15 cycles, 54 dBA, EcoSilence motor, SpeedPerfect (up to 40% faster wash), ActiveWater Technology, no Home Connect Wi-Fi at this tier.
- Type — COMPACT 24-inch FRONT-LOADA COMPACT 24-inch FRONT-LOAD washer (~2.2 cu. ft.), smaller than a standard 27-inch, made for apartments and to stack with a compact Bosch dryer. Its small drum means small loads — overloading is the usual cause of poor cleaning, unbalance and long cycles.
- AquaStop leak protectionAquaStop is a multi-part leak-protection system on the hose and base; if it trips (often shown by a water/tap indicator or a base full of water), it has detected a leak and shut off the water — the fix is to find the leak, not to override AquaStop. It is a safety feature doing its job.
- Quiet & sensingBosch compacts are very quiet with a brushless motor; ActiveWater load sensing sets the water automatically, so a low water level is normal. A SuperQuick 15 cycle handles small loads fast.
- Transport boltsThey must be removed before the first use. Four plastic covers seal the bolt holes afterward, and leaving the bolts in is a classic cause of violent shaking.
- LevelingPlace it on a solid, level floor with all four feet pressing equally, or it will vibrate.
- Under-counter fitIt can go under a counter if the ventilation opening is at least 63 sq in.
- SpinHigh spin speeds pull out more water and shorten the dryer time.
- Also covered300 Series WGA12400UC washer, programs: 15, including Permanent Press in three soil levels, Delicates, Quick 30 min, Rinse/Spin, Hand Wash/Wool, Drain, Cotton Normal and Light Soil, Towels, Allergen, Jeans, Heavy Duty and Drum Clean, plus 6 options.
- Also covered300 Series WGA12400UC washer, speedPerfect: Up to 40% faster than Permanent Press Heavy Soil without it.
- Also covered300 Series WGA12400UC washer, motor: An EcoSilence motor for quiet running.
- Also covered800 Series WAW285H2UC washer, cycles: 14, among them Cotton Normal, Permanent Press, Delicates, Hand Wash/Wool, Towels, Sanitize, Whitest Whites, Bulky Large Items, Drain/Spin, Rinse, Drum Clean, Quick 30 Min and Super Quick 15 Min.
- Also covered800 Series WAW285H2UC washer, speedPerfect: Up to 40% faster washing, and the SuperQuick 15 cycle finishes a small load in 15 minutes.
- Also covered800 Series WAW285H2UC washer, leak protection and app: AquaStop Plus guards against water damage, and Home Connect provides the Wi-Fi app.
- Also covered800 Series WGB24600UC washer, superQuick 15/30: A 30-minute quick wash, or 15 minutes with SpeedPerfect.
- Also covered800 Series WGB24600UC washer, 4D Wash System: Direct water spray with extra spin wash, and ActiveWater Plus sets water use by detected load size.
- Also covered800 Series WGB24600UC washer, drum: A wave-shaped stainless steel drum with an interior light. It is ENERGY STAR Most Efficient certified.
- Also covered800 Series WGB24600UC washer, app: Home Connect for remote monitoring and control.
Where these figures were read. bosch-home.com/us/en/product/WAT28400UC (Bosch WAT28400UC product page)
Manufacturer support for this product line. Bosch Home Appliances — Owner support. Official Bosch appliance manuals, error-code help, cleaning and service entry point.
Also read for this model. Bosch — WAT28400UC use and care manual and installation instructions (ManualsLib copy); Bosch — WGA12400UC 24 in compact washer spec sheet; Bosch — WAW285H2UC 24 in compact washer spec sheet; Bosch — WGB24600UC compact washer.
Exact questions
Questions that only have an answer for the Bosch 300 Series WAT28400 front-load washer
My Bosch washer stopped and shows a tap/water error.+
That is usually AquaStop, Bosch's leak-protection system, tripping — it has sensed water where it should not be and cut the supply. Check for water in the base tray and any leak at the inlet hose and connections. Once the leak is found and fixed and the base is dry, the machine resets. Do not disable AquaStop; it is preventing water damage. A plain no-fill (tap symbol) without water in the base instead means the supply tap is off or the inlet screen is clogged.