Exact model-family answer directory

Bosch 300 Series WAT28400 front-load washer troubleshooting

Bosch 300 Series WAT28400 front-load washer (WAT28400UC): water supply (from the use and care manual); transport bolts; leveling; under-counter fit; spin, and a fix for each symptom below.

  • Water supply (from the use and care manual)
    Supply pressure must be between 14.5 and 145 psi with at least 2.2 U.S. gallons per minute of flow. If pressure runs higher than that, a pressure regulator valve is needed.
Not drainingNot spinningNot fillingLeakingShakingDoor locked

Reviewed records

18 exact answers

Diagnose the exact device problem
Bosch · cycle too long

Bosch 300 Series WAT28400 front-load washer cycle takes too long or keeps adding time

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Bosch · not cleaning

Bosch 300 Series WAT28400 front-load washer does not clean clothes well

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Bosch · detergent not dispensing

Bosch 300 Series WAT28400 front-load washer does not dispense detergent, bleach or softener correctly

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Bosch · door locked

Bosch 300 Series WAT28400 front-load washer door or lid will not unlock

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Bosch · fills when off

Bosch 300 Series WAT28400 front-load washer fills with water while turned off

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Bosch · no power

Bosch 300 Series WAT28400 front-load washer has no power or a blank control panel

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Bosch · leaking

Bosch 300 Series WAT28400 front-load washer is leaking water

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Bosch · grinding

Bosch 300 Series WAT28400 front-load washer makes grinding, squealing, clicking or banging noises

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Bosch · shaking

Bosch 300 Series WAT28400 front-load washer shakes, walks or bangs during spin

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Bosch · SUD

Bosch 300 Series WAT28400 front-load washer shows excessive suds, SUD or Sd behavior

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Bosch · odor

Bosch 300 Series WAT28400 front-load washer smells musty, sour or like mildew

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Bosch · stops mid cycle

Bosch 300 Series WAT28400 front-load washer stops, pauses or powers off mid-cycle

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Bosch · water level low

Bosch 300 Series WAT28400 front-load washer uses very little water or the water level looks wrong

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Bosch · Wi-Fi

Bosch 300 Series WAT28400 front-load washer will not connect to Wi-Fi or the manufacturer's app

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Bosch · not draining

Bosch 300 Series WAT28400 front-load washer will not drain or stops with water inside

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Bosch · not filling

Bosch 300 Series WAT28400 front-load washer will not fill with water or fills too slowly

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Bosch · not spinning

Bosch 300 Series WAT28400 front-load washer will not spin or leaves clothes soaking wet

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Bosch · door won't lock

Bosch 300 Series WAT28400 front-load washer will not start because the door or lid will not lock

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Confirm the model first

Which units this covers, and how to tell yours is one of them

Model numbers and patterns
WAT28400UC; also 300 Series WGA12400UC washer (WGA12400UC); 800 Series WAW285H2UC washer (WAW285H2UC); 800 Series WGB24600UC washer (WGB24600UC)

Published specification

What is true of this model and changes how you fix it

Where these figures were read. bosch-home.com/us/en/product/WAT28400UC (Bosch WAT28400UC product page)

Manufacturer support for this product line. Bosch Home Appliances — Owner support. Official Bosch appliance manuals, error-code help, cleaning and service entry point.

Also read for this model. Bosch — WAT28400UC use and care manual and installation instructions (ManualsLib copy); Bosch — WGA12400UC 24 in compact washer spec sheet; Bosch — WAW285H2UC 24 in compact washer spec sheet; Bosch — WGB24600UC compact washer.

Exact questions

Questions that only have an answer for the Bosch 300 Series WAT28400 front-load washer

My Bosch washer stopped and shows a tap/water error.+

That is usually AquaStop, Bosch's leak-protection system, tripping — it has sensed water where it should not be and cut the supply. Check for water in the base tray and any leak at the inlet hose and connections. Once the leak is found and fixed and the base is dry, the machine resets. Do not disable AquaStop; it is preventing water damage. A plain no-fill (tap symbol) without water in the base instead means the supply tap is off or the inlet screen is clogged.