Haier · Wi-Fi

Haier HLC1700 washer/dryer combo will not connect to Wi-Fi or the manufacturer's app

Haier HLC1700 washer/dryer combo will not connect to Wi-Fi or the manufacturer's app: prove appliance eligibility, supported Wi-Fi band/security, account ownership and onboarding mode before resetting the appliance. Scoped to HLC1700A*.

The Haier HLC1700AXW is a knob-and-button combination washer and ventless dryer: Haier's manual describes a power button, a cycle knob, an LED screen, Wash Temp, Spin Speed, Soil Level and Dry Level buttons, options for Presoak, Prewash, Ex Rinse, Water + and Delay, and a Start/Pause button, with nothing to pair to a network. Haier's Wi-Fi troubleshooting article is written for Haier smart washers and dryers, which connect through the SmartHQ app and its Connected Appliance Information label; the HLC1700AXW is not among them. Use the LED screen and the end-of-cycle state instead.

Differential

Likely causes of “Haier HLC1700 washer/dryer combo will not connect to Wi-Fi or the manufacturer's app”, and how to tell them apart

  1. 1

    Expecting smart features from a non-connected combo

    What separates it No app lists the HLC1700AXW and no pairing label is on the unit

    How to confirm Compare the model label with the manual's control list; it has none of the connected-appliance features

  2. 2

    Following Haier's SmartHQ setup for a different model

    What separates it The steps mention a Connected Appliance Information label that this unit does not have

    How to confirm Use those steps only for Haier smart washers and dryers

  3. 3

    A smart plug on the outlet

    What separates it The plug reports offline but the unit runs because a smart plug is on the outlet

    How to confirm Plug the unit directly into a grounded outlet and run a cycle from the panel

  4. 4

    Delay start selected

    What separates it The unit looks idle after Start because Delay start was selected

    How to confirm Check the Delay option on the LED screen; the manual lists Delay as an option before Start/Pause

Before you touch a setting

Record this first — changing settings destroys the evidence

  • What the app or device says and what it is meant for
  • What the LED screen shows on the unit
  • Whether the unit runs a cycle from its own Start/Pause button

Try in this order

0 of 5 completed
  1. Confirm the model

    Reversible

    Read the label and compare it with the manual's controls: cycle knob, LED screen, buttons, no network setup. HLC1700AXW is a 2.0 cu ft combination unit.

  2. Run a cycle at the panel

    Reversible

    Press the Power button, turn the knob to a cycle, adjust temperature, spin, soil and dry level with the buttons and press Start/Pause.

  3. Check for Delay

    Reversible

    If nothing starts, look for Delay on the LED screen; cancel it and start again.

  4. Read the screen

    Reversible

    The selected cycle blinks on the LED screen and the preset settings blink with it until you start.

  5. Set a phone timer

    Reversible

    The manual's Cycle Guide lists estimated times, for example 0:58 for Auto Dry, so a phone reminder replaces app notifications.

Model-specific

What is true of this model and not of its siblings

Specification notes (HLC1700AXW)
24 in front-load washer with a ventless condensing dryer, 2.0 cu ft, 120 V 60 Hz at 10 A, water pressure 4.4 to 145 psi (30 to 1000 kPa), maximum spin 1,200 rpm, 23 7/16 in wide, 23 5/8 in deep and 33 9/32 in high (40 23/32 in deep with the door open), net weight 160.6 lb (73 kg), per Haier's manual. It has 11 wash cycles, 3 dry cycles, three dispensers and a delay start. Haier's limited warranty is one year for parts and labor.
What is on the LED screen
The manual's operating instructions say the selected cycle blinks on the LED screen once you turn the knob, and the preset wash and rinse temperatures, spin speed and dry level blink with it until Start/Pause confirms them. The settings buttons are Wash Temp, Spin Speed, Soil Level and Dry Level, and the options are Presoak, Prewash, Ex Rinse, Water + and Delay.
Parts for this problem on the HWD100 (RepairClinic, 2026-09-21)
add to cart housing control board genuine oem pa, part number WD-4390-05, at $3.05.
Other models this page answers
These steps also fit the HWD100 combination washer/dryer.

Stop boundary

When this stops being a self-service repair

  • !If the unit will not start from the panel, follow the power page: the manual's first checks are the plug and the door
  • !If a code such as E1, E2 or E4 shows, stop running the unit and follow the error-code pages

Evidence ledger

Sources behind this answer

Where the manufacturer's article stops. The error codes, cleaning steps, hose limits and specification below are those documents'own. Haier's other washers, including its top-loaders and portable units, use different controls and codes, so confirm the model on the label before relying on a code here.

Exact questions

Common questions

Does the Haier HLC1700AXW have Wi-Fi?+

Haier's manual for it lists no Wi-Fi or app feature; Haier's SmartHQ setup article is for its smart washers and dryers.

What is SmartHQ?+

The app Haier's own article names for connecting its smart washers and dryers; the connecting steps use a Connected Appliance Information label.

How do I know the HLC1700AXW cycle is done?+

The LED screen finishes its countdown; the door may stay locked until the inside cools after a dry cycle.

Can I delay the start?+

Yes; select Delay before pressing Start/Pause. The manual lists a Delay option for its cycles.

Who do I call for Haier service?+

Haier Appliances at 1-877-337-3639, per Haier's own support pages.

Is there a Clean Washer cycle?+

Yes; the Cycle Guide lists a Clean Washer cycle that must be run with an empty drum.

What is the Haier HLC1700?+

It is a washer dryer combo, which washes and can also dry the clothes in the same drum.

How much should I load for drying?+

Fill the drum to about half for drying, and up to 75 percent for washing, so the clothes can move.

Wrong device or version?

Match the path before repeating the steps.

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