For a puddle under a Haier HLC1700AXW Haier's manual lists three causes: the drain hose or water hose is improperly connected, a clogged or slow-draining sink or standpipe, or incorrect or too much detergent. Check all connections, check the plumbing (or consult a plumber) and use HE detergent only. After cleaning the Button Trap, a trap or drain plug that is not firmly seated and locked also leaks: the manual specifically says to make sure the button trap and plug are firmly seated. Never pour too much detergent, because suds escape.
Differential
Likely causes of “Haier HLC1700 washer/dryer combo is leaking water”, and how to tell them apart
- 1
A drain hose or water hose improperly connected
What separates it There is water at the back at the connections because a drain hose or a water hose is improperly connected
How to confirm Check all of the connections, and tighten them, then run a short cycle
- 2
A clogged or slow-draining sink or standpipe
What separates it Water backs up at the standpipe because a sink or a standpipe is clogged or slow draining
How to confirm Check the plumbing, or call a plumber, if the sink or standpipe is clogged
- 3
Incorrect or too much detergent
What separates it Suds and water escape around the door because incorrect or too much detergent was used
How to confirm Use only HE detergent, and measure it for the load
- 4
A button trap or plug not seated after cleaning
What separates it There is a drip from the access panel area because the button trap or a plug is not seated after cleaning
How to confirm Make sure the button trap and drain hose plug are firmly seated and locked
Before you touch a setting
Record this first — changing settings destroys the evidence
- Where the water appears and at what stage
- Whether the button trap was recently cleaned
- The detergent that you used and how much
Try in this order
0 of 5 completedCheck the connections
ReversibleCheck the connections, at both hoses at the taps and at the unit, and at the drain hose end.
Check the drain
ReversibleCheck the drain, and confirm that the sink or the standpipe is not clogged or slow.
Check the Button Trap
ReversibleCheck the Button Trap, and make sure that the trap and the drain hose plug are firmly seated and locked.
Use HE detergent only
ReversibleUse HE detergent only, since excess suds cause leaks around the door, and then test again to see whether it helped.
Watch a short cycle
ReversibleWatch a short cycle, by running a small load, and inspecting each joint, and then test again to see whether it helped.
Model-specific
What is true of this model and not of its siblings
- Button Trap seating
- After the Button Trap is cleaned the manual says to make sure the trap and the drain hose plug are firmly seated and locked to avoid leaks, and to replace the plug in the hose and clip it into place before closing the access panel. A trap that is not locked clockwise is a common cause of a drip after cleaning.
- Detergent and door leaks
- Haier's oversudsing entry links a leak around the door with too much or the wrong detergent, since suds escape past the door seal. The manual also asks you to close the door properly after loading and to take care that garments are not caught in the gasket, because a fold of fabric in the seal lets water out at the front.
- Parts for this problem on the HWD100 (RepairClinic, 2026-09-21)
- ring - gasket, part number WD-5800-33, at $1.80; add to cart hose clamp genuine oem part # wd-164, part number WD-1650-26, at $0.95; drain hose, part number WH01X27872, at $13.25.
- Other models this page answers
- These steps also fit the HWD100 combination washer/dryer.
Stop boundary
When this stops being a self-service repair
- !If water comes from inside the cabinet, stop and call Haier service on 1-877-337-3639
- !If water reaches wiring, cut power at the breaker only if it is safe
Evidence ledger
Sources behind this answer
Haier's own manual for this unit, read from the operating instructions through the warranty, 2026-09-25.
Haier's own error-code table for its combination washer/dryers.
Haier's own support-content articles, each.
Haier's product page and a dealer listing for the capacity, cycle counts and dimensions.
The OEM part numbers and prices for the folded model.
Exact questions
Common questions
Where do HLC1700AXW leaks usually start?+
At hose connections, a clogged standpipe, too much detergent or a button trap that was not reseated.
Can too much detergent cause a leak?+
Yes; Haier lists incorrect or too much detergent.
How do I reseat it?+
Turn it clockwise to lock and make sure the plug on the drain hose is firmly seated.
Should I use the unit if it leaks?+
Not until the source is found.
Can I stop a leak by tightening hoses hard?+
No, do not over tighten, since that can crack the hose end, so tighten firmly by hand and check the washer is seated.
Where should I look first for a leak?+
Look at the hose connections at the taps and at the unit, then the drain hose end, then the door seal area.