If water keeps entering or leaving a Haier HLC1700AXW at the wrong time, look at the drain hose set-up first. Haier's manual says the drain hose support bracket should be looped over a sink or into a standpipe between 2 ft 6 in and 3 ft 3 in high, and the end of the hose must not be immersed in water. Haier's odor article adds that the hose should go no more than 6 in into the drain pipe, be secured so it cannot come loose, and not be sealed into the pipe, so sewer gases cannot back up and siphoning is broken.
Differential
Likely causes of “Haier HLC1700 washer/dryer combo fills with water while turned off”, and how to tell them apart
- 1
A drain hose set too low or pushed too far in
What separates it Water siphons through the drum because the drain hose is set too low or pushed too far in
How to confirm Loop the hose bracket over a sink or standpipe 2 ft 6 in to 3 ft 3 in high; no more than 6 in in the pipe
- 2
A hose end immersed in water
What separates it The unit drains slowly and water flows back because a hose end is immersed in water
How to confirm Make sure the end of the hose is not immersed in water
- 3
A drain pipe sealed with tape or a cover
What separates it There is no air gap because the drain pipe is sealed with tape or a cover
How to confirm Do not seal the hose into the pipe
- 4
Inlet hose connections or a stuck valve
What separates it Water enters with the unit off because of the inlet hose connections or a stuck valve
How to confirm Close the taps; if water keeps entering, call service
Before you touch a setting
Record this first — changing settings destroys the evidence
- How high the standpipe or sink is and how far the hose enters
- Whether the water stops when the taps are closed
- Which hoses go to which taps
Try in this order
0 of 5 completedClose the taps
ReversibleClose the taps, by shutting both water taps, and see whether the level stops changing.
Set the bracket
ReversibleLoop the drain hose bracket over a sink or into a standpipe between 2 ft 6 in and 3 ft 3 in high.
Check hose depth
ReversibleCheck the hose depth, which should be no more than six inches inside the drain pipe, and not sealed in.
Keep the end dry
ReversibleKeep the end dry, since the end of the hose must not sit in water.
Test with a short cycle
ReversibleTest with a short cycle, and watch a fill and drain, to see whether water stays put.
Model-specific
What is true of this model and not of its siblings
- Standpipe and hose numbers together
- Haier's manual gives a standpipe or sink 2 ft 6 in to 3 ft 3 in high with the drain hose bracket looped over it and the hose end not immersed in water; Haier's odor article gives no more than 6 in of hose in the drain pipe, secured against coming loose and not sealed. Together these decide whether the unit siphons or backs up.
- Other models this page answers
- These steps also fit the HWD100 combination washer/dryer.
Stop boundary
When this stops being a self-service repair
- !If the drum fills with the taps closed, unplug the unit and call Haier service on 1-877-337-3639
- !If water reaches wiring, shut the supply off at the main
Evidence ledger
Sources behind this answer
Haier's own manual for this unit, read from the operating instructions through the warranty, 2026-09-25.
Haier's own error-code table for its combination washer/dryers.
Haier's own support-content articles, each.
Haier's product page and a dealer listing for the capacity, cycle counts and dimensions.
Exact questions
Common questions
What height should the drain be on the HLC1700AXW?+
Between 2 ft 6 in and 3 ft 3 in per Haier's manual.
How far should the drain hose go into the pipe?+
No more than 6 in, per Haier's odor article.
Can I seal the hose into the drain?+
No; sealing lets sewer gases back up and defeats the air gap.
Why does water siphon?+
A hose too deep or a drain too low lets water be pulled through the machine.
Should the hose end be under water?+
No, the hose end should not be under water, since that causes siphoning.
What if water still enters?+
A stuck valve or hose fault; call service.