If the Haier HLC1700AXW will not drain, Haier's manual points to the drain hose set-up and the Button Trap. The drain hose support bracket should be looped over a sink or into a standpipe between 2 ft 6 in and 3 ft 3 in high, and the end of the hose must not be immersed in water; the Button Trap, which sits behind the access panel at the bottom, may be full. On Haier's combination chart Err2 means not draining: verify the drain pump filter is clear, the hose is not pushed too far into the standpipe and it is not kinked or crimped. E1 is the manual's code for a washer that cannot drain the water within 4 minutes: clear the pump.
Differential
Likely causes of “Haier HLC1700 washer/dryer combo will not drain or stops with water inside”, and how to tell them apart
- 1
A full Button Trap
What separates it The drain is slow or absent and an E1 code shows because the Button Trap is full
How to confirm Clean the trap as the manual's steps describe
- 2
A drain hose set too low, kinked or immersed
What separates it The water stays in the drum because the drain hose is set too low, kinked or immersed
How to confirm Loop the bracket over a sink or standpipe 2 ft 6 in to 3 ft 3 in high; straighten the hose; keep the end out of water
- 3
A drain pump filter clogged with lint or coins
What separates it Err2 or E1 shows because the drain pump filter is clogged with lint or coins
How to confirm Verify that the drain pump filter is clear, and clean it if it is not
- 4
A clogged standpipe or sink
What separates it The water backs up at the drain because the standpipe or the sink is clogged
How to confirm Check the plumbing, or call a plumber, if the standpipe is clogged
Before you touch a setting
Record this first — changing settings destroys the evidence
- The code shown, E1 or Err2
- How high the drain hose is above the floor
- When the Button Trap was last cleaned
Try in this order
0 of 5 completedClean the Button Trap
ReversiblePull down the access panel catch, unclip the drain hose and drain into a pan, remove the plug, turn the trap counterclockwise, rinse it and lock it back clockwise.
Reseat firmly
ReversibleReplace the plug and clip the hose; make sure the trap and plug are seated to avoid leaks.
Check the hose
ReversibleStraighten it, keep it out of the water and loop the bracket at the right height.
Check the standpipe
ReversibleCheck the standpipe, which should be two feet six inches to three feet three inches, and not clogged.
Restart a spin
ReversibleRestart a spin, by running a spin, to see whether the water leaves the drum.
Model-specific
What is true of this model and not of its siblings
- Cleaning the Button Trap
- The manual's steps: pull down on the catch of the access panel and lower the door; unclip the drain hose, pull it out and put its end in a pan; remove the plug and let the water drain; turn the button trap counterclockwise to unlock and remove it; clear and rinse it; reinsert it clockwise; replace the plug and clip the hose; close the panel. Use a shallow pan or towel as a small amount of water drains from the trap.
- Parts for this problem on the HWD100 (RepairClinic, 2026-09-21)
- drain hose, part number WH01X27872, at $13.25.
- Other models this page answers
- These steps also fit the HWD100 combination washer/dryer.
Stop boundary
When this stops being a self-service repair
- !If E1 returns after clearing the pump, stop running the unit and call Haier service on 1-877-337-3639
Evidence ledger
Sources behind this answer
Haier's own manual for this unit, read from the operating instructions through the warranty, 2026-09-25.
Haier's own error-code table for its combination washer/dryers.
Haier's own support-content articles, each.
Haier's product page and a dealer listing for the capacity, cycle counts and dimensions.
The OEM part numbers and prices for the folded model.
Exact questions
Common questions
What does E1 mean on the HLC1700AXW?+
The washer cannot drain the water within 4 minutes; clear the pump.
What is Err2 on Haier's combo chart?+
Not draining; check the drain pump filter, hose depth and kinks.
Where is the Button Trap?+
Behind the access panel at the bottom of the unit.
How do I clean it?+
Unclip the drain hose to drain the water, turn the trap counterclockwise, rinse it and lock it back clockwise.
What drain height is right?+
2 ft 6 in to 3 ft 3 in.
Can a coin stop draining?+
Yes; the trap exists to catch buttons and coins.