Haier · water level low

Haier HLC1700 washer/dryer combo uses very little water or the water level looks wrong

Haier HLC1700 washer/dryer combo uses very little water or the water level looks wrong: high-efficiency washers may not submerge the load; dry items, poor turnover or a fill code—not appearance alone—indicate a fault. Scoped to HLC1700A*.

The water level in a Haier HLC1700AXW is set by the load and the options, and Haier's manual lists a Water + option among the available options, alongside Presoak, Prewash, Ex Rinse and Delay. The unit reports a level fault as E4 (after 8 minutes the selected level has not been reached: check plumbing and hose connections), FA (water level sensor circuit problem, service needed) and E8 (the water is above the warning level). A low level with no code is most often low household water pressure, closed taps or flood-safe hoses that restrict flow.

Differential

Likely causes of “Haier HLC1700 washer/dryer combo uses very little water or the water level looks wrong”, and how to tell them apart

  1. 1

    Low supply pressure or partly closed taps

    What separates it A shallow fill and E4 show because of low supply pressure or partly closed taps

    How to confirm Open the taps fully, and check the pressure at another faucet

  2. 2

    Flood-safe hoses

    What separates it There is a slow fill and Err5 because flood safe hoses are fitted

    How to confirm Use standard hoses, and remove any flood safe hoses

  3. 3

    A small load

    What separates it The unit uses less water because the load is small

    How to confirm Load normally; use Water + if you want more water

  4. 4

    A level sensor circuit fault

    What separates it FA shows because of a fault in the level sensor circuit

    How to confirm Stop running the unit, and call service, since a level sensor fault needs a technician

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether Water Plus was selected for the cycle

Try in this order

0 of 5 completed
  1. Open the taps

    Reversible

    Open the taps, by opening both fully, before you start the cycle again, and then test again to see whether it helped.

  2. Check the hoses

    Reversible

    Check the hoses, and use only straight, standard hoses on the unit, and then test again to see whether it helped.

  3. Try Water +

    Reversible

    Try Water Plus, which is an available option on many of the cycles, and then test again to see whether it helped.

  4. Check pressure

    Reversible

    Check the pressure, by testing the other faucets in the house, and then test again to see whether it helped.

  5. Read the code

    Reversible

    Read the code, since E4, FA and E8 each mean something different, so check Haier's chart.

Model-specific

What is true of this model and not of its siblings

Levels and codes together
Haier's error table includes three level-related entries: E4 (after 8 minutes the selected water level has not been reached, check plumbing and hose connections), E8 (the water is above the warning level) and FA (water level sensor circuit problem). E4 is the one an owner can act on; E8 and FA both say stop running and service needed.
Pressure and connection notes
Haier's specification gives the working water pressure as 4.4 to 145 psi (30 to 1000 kPa), so household pressure below that range, or a Y-adapter sharing the supply, can lower the fill. Haier's combination chart also warns that flood-safe hoses restrict flow, and a restricted flow is the usual cause of a level that never reaches the selected mark.
Water + and the cycle guide
The Cycle Guide notes that not all options and settings are available for all cycles, so Water + may not be offered on a given cycle. If the option is missing from the cycle you chose, the level is simply what that cycle sets, and choosing another cycle or the Presoak option is the way to change it rather than a fault to repair.
Other models this page answers
These steps also fit the HWD100 combination washer/dryer.

Stop boundary

When this stops being a self-service repair

  • !If FA or E8 shows, stop running the unit and call Haier service on 1-877-337-3639
  • !If E4 returns after fixing the supply, call service

Evidence ledger

Sources behind this answer

Exact questions

Common questions

What does Water + do?+

It is a listed option that adds water to the cycle.

What does FA mean?+

A water level sensor circuit problem; stop running and call service.

Why is the level low?+

Low pressure, closed taps, flood-safe hoses or a small load.

Do I add water?+

No, do not add water yourself, since the unit adds the amount that it needs.

Wrong device or version?

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