LG WT8405CW top-load washer troubleshooting

Published specification

What is true of this model and changes how you fix it

• Type & capacity — TOP-LOAD
  5.3 cu. ft. TOP-LOAD washer. The first thing to identify is whether your unit has a tall center AGITATOR post or a low-profile IMPELLER wash plate, because it changes correct loading and the 'clothes tangled / not cleaning' diagnosis: an impeller needs clothes loosely around the plate, not wrapped around a post.
• Top-load behavior
  HE top-loaders use a low water level and sense the load, so 'the drum isn't full of water' is normal, not a fill fault. TurboWash 3D and ThinQ Wi-Fi feature on this tier. Lid-lock must engage before a spin; a spin that won't start is often the lid switch.
• Where the WT8405 sits
  The WT8405CW is a 5.3 cubic foot LG top-load washer with TurboWash 3D and ThinQ Wi-Fi. Identify whether it has a tall center agitator post or a low-profile impeller wash plate, because that changes loading and cleaning.
• Why the drum is never full
  A high-efficiency top-loader uses little water and senses the load, so the drum is never full of water. Clothes are cleaned by movement, not soaking.
• Where a top-loader's smell comes from
  Residue of detergent, softener and body oil on the tub wall, the underside of the lid and the impeller plate feeds mold in a damp drum. The low water level means less rinsing of the tub itself.
• The Tub Clean cycle and its reminder
  LG washers include a Tub Clean cycle and a reminder. Running it monthly with a washer cleaner keeps the tub wall and the hidden surfaces clean.
• Keeping the tub fresh
  Measure high-efficiency detergent, leave the lid open between loads, wipe the lid and rim and take wet clothes out promptly.
• Finding WT8405CW on the label
  The label is under the lid or on the back; quote WT8405CW and the serial number.
• TurboWash 3D
  TurboWash 3D uses jets to speed the wash. The jets spray water over the clothes, so residue that sits in the nozzles and on the tub wall is worth wiping when you clean the tub.
• Impeller or agitator
  The WT8405's 5.3 cubic foot tub may have an impeller plate or an agitator post. Wipe around the base of whichever yours has, because slime collects in the crevice where it meets the tub floor.

Where these figures were read. lg.com/us/washers-dryers/lg-wt8405cw-top-load-washer (5.3 cu ft top-load)

Manufacturer support for this product line. LG Support — Home appliance support. Official LG model manuals, error-code help, ThinQ diagnostics and repair entry point.

Also read for this model. LG Support — LG washer support.