Expanded exact-code directory

Epson EcoTank printer error codes: LCD codes

Epson EcoTank printer codes as Epson US Support lists them, each with its meaning and the first safe check.

E-01
A printer error has occurred. Epson says to
E-02
A scanner error has occurred.
E-11
The ink pad needs to be replaced.
I-22, I-23
Wireless setup prompts rather than faults. I-22 asks

Exact codeDocumented meaningFirst safe checkVerificationStop condition

Part of Epson expanded error-code library

Every code

Every Epson EcoTank printer error codes: LCD code: what it means and what to do

E-01
E-02
E-11
I-22, I-23
I-31, I-41, I-60
Recovery Mode
W-01
W-11

Epson EcoTank printer error codes: LCD code E-01

A printer error has occurred. Epson says to turn the product off and on again, and if the error continues, check for a paper jam.

Turn the printer off, then on again, and look inside for a paper jam or protective material.

Epson's steps: turn the product off and then back on again, and if the error continues check for a paper jam. If there is no paper jam, contact Epson for support. Epson's light-status page for a printer with lights says that when all lights flash, paper or protective material may be stuck inside, so open the front cover and remove it before restarting.

Epson EcoTank printer error codes: LCD code E-02

A scanner error has occurred.

Turn the printer off and then on again.

Epson's only listed step for E-02 is to turn the product off and then back on again. Epson's page lists nothing further for E-02, so if the code returns, contact Epson support.

Epson EcoTank printer error codes: LCD code E-11

The ink pad needs to be replaced.

Note the code and the model number.

Epson's instruction for E-11 is to contact Epson for support. Epson's service-required page explains that the ink pads collect ink from setup, cleaning cycles and borderless printing, that high-volume or long-term users may see the message first, and that Epson offers an ink-pad replacement service or a local certified technician.

Epson EcoTank printer error codes: LCD code I-22, I-23

Wireless setup prompts rather than faults. I-22 asks you to press the button on the access point, or click the button on its wireless settings screen. I-23 asks you to enter the PIN shown on the printer's LCD into the access point or computer.

Note whether the LCD shows a button-press prompt (I-22) or a PIN (I-23).

For I-23, Epson says the PIN must be entered within two minutes: after that a time-out error occurs, the code changes, and you must enter a new code.

Epson EcoTank printer error codes: LCD code I-31, I-41, I-60

Setup messages. I-31 says to make wireless connection settings from your computer by running the installer. I-41 says the Paper Setup Auto Display option is disabled and must be enabled to use AirPrint. I-60 says your computer may not support WSD (Web Services for Devices), and that Scan to PC (WSD) works only on computers running English versions of Windows 10, Windows 8.x, Windows 7 or Windows Vista.

Read the exact code on the LCD screen, because these three messages ask for different things.

For I-41, enable Paper Setup Auto Display in the printer's settings to use AirPrint. For I-31, run the installer on your computer and follow its screen. For I-60, Epson's condition is that the Scan to PC (WSD) function is available only on the listed Windows versions.

Epson EcoTank printer error codes: LCD code Recovery Mode

A firmware update has failed.

Do not turn the printer off during any further update attempt.

Epson's step: connect the product with a USB cable and try updating the firmware again. If the message continues, contact Epson for support.

Epson EcoTank printer error codes: LCD code W-01

Paper is jammed in the product.

Remove the jammed paper.

Epson's steps: remove the jammed paper, then press the button shown on the LCD screen to clear the error. If the error continues, turn the product off and back on again.

Epson EcoTank printer error codes: LCD code W-11

An ink pad is nearing the end of its service life.

Finish or save any pending jobs and note the model number.

Epson says to contact Epson for support and that, to continue printing, you press the start button. Epson's page on the service message explains the pads are a maintenance part and describes the repair options.

Epson US Support — Epson ET-2760: What does the message on my product's LCD screen mean?; Epson US Support — Epson Printer Parts "Service Required" Message