Home Product SupportIdentify a code

Expanded exact-code directory

Epson EcoTank printer error codes: light patterns

Epson EcoTank printer indicators as Epson Support lists them, each with its meaning and the first safe check.

  • all-lights-flashing
    A printer error has occurred. Epson says paper
  • ink-and-paper-lights-flashing-alternately
    A borderless-printing ink pad is nearing or at
  • ink-and-paper-lights-flashing-together
    An ink pad is nearing or at the
Exact codeDocumented meaningFirst safe checkVerificationStop condition
Part of Epson expanded error-code library

Reviewed records

2 exact answers

Diagnose the exact device problem
Epson EcoTank printer · exact with

Epson EcoTank printer with the ink and paper lights both on: meaning and exact next steps

the ink and paper lights both on means The product was not turned off correctly.

Open record Epson EcoTank printer · exact with

Epson EcoTank printer with the Wi-Fi and Wi-Fi Direct lights flashing: meaning and exact next steps

the Wi-Fi and Wi-Fi Direct lights flashing means A Wi-Fi connection error has occurred.

Open record

Every code

Every Epson EcoTank printer error codes: light patterns code: what it means and what to do

Epson EcoTank printer error codes: light patterns code all-lights-flashing

A printer error has occurred. Epson says paper or protective material is stuck inside the product.

Open the front cover and look for jammed paper or protective material.

Epson's steps: open the front cover and remove any jammed paper or protective materials, turn the product off and then back on again, and if the error continues contact Epson for support.

Epson EcoTank printer error codes: light patterns code ink-and-paper-lights-flashing-alternately

A borderless-printing ink pad is nearing or at the end of its service life.

Note whether you have been printing borderless photos.

Epson says to contact Epson for support, that you can press the copy button to continue printing if a message to continue appears on your computer, and that borderless printing is not available until the ink pad is replaced.

Epson EcoTank printer error codes: light patterns code ink-and-paper-lights-flashing-together

An ink pad is nearing or at the end of its service life.

Note whether a message about continuing to print appears on the computer.

Epson says to contact Epson for support, and that if a message to continue printing appears on your computer, you can press the black-and-white or color copy button to continue printing. Epson's service-required page describes the ink-pad replacement service.

Epson EcoTank printer error codes: light patterns code ink-paper-wifi-lights-on-firmware-update-error

An error occurred during firmware updating.

Do not turn the printer off during another update attempt.

Epson's steps: connect the product with a USB cable and try updating the firmware again. If the error continues, contact Epson for support.

Epson EcoTank printer error codes: light patterns code paper-light-on-or-flashing

The paper light on means no paper is loaded or multiple sheets fed at once. The paper light flashing means paper is jammed in the product.

Look at the paper tray and the path for loose or jammed sheets.

Epson's steps: for a steady paper light, load paper and press the black-and-white or color copy button to clear the error. For a flashing paper light, remove the jammed paper and press the same button to clear the error.

Epson EcoTank printer error codes: light patterns code power-light-flashing

The product is busy.

Wait for the power light to stop flashing.

Epson says to wait for the power light to stop flashing before turning off the product. Epson's page later lists a not-turned-off-correctly error and says to always use the power button to turn the product off.

Epson Support — L3250 User's Guide: Product Light Status; Epson US Support — Epson Printer Parts "Service Required" Message

Epson EcoTank lights: how to read the pattern

An EcoTank printer reports most of its problems through three lights: the ink drop, the paper and the Wi-Fi. A steady light means a condition you can usually fix, such as low ink or an empty paper tray, while a flashing light means the printer is waiting for you or has a fault. The pattern is the combination: a flashing Wi-Fi light means the printer is not connected to the network, a flashing paper light means a jam or no paper, and the ink and paper lights lit together can point to a maintenance box that is nearly full, which is the pad that collects waste ink. Note the pattern before you switch the printer off, because a restart can clear it.

Work from the easy causes to the hard ones: check that the tanks are filled to the right level, that the paper is loaded and no scrap is stuck in the path, and that the cover is closed. For Wi-Fi, press the Wi-Fi button to clear the error and run setup again. If the ink and paper lights stay on after the checks, the maintenance box needs replacing, and Epson support or a service center should do it.

What does a flashing paper light on an EcoTank mean?

There is a paper jam or the tray is empty. Remove jammed paper carefully and reload.

Why are the ink and paper lights both on?

Epson uses that combination for maintenance box and similar service messages. Check your model's guide, and contact Epson if the lights stay on.