On the covered eufy RoboVac L35, LR30 and LR20 series, Error 5, 6 means the device is trapped or may be suspended in the air. First, note where the RoboVac was when it spoke the alert. Then: eufy's steps: if the error happens at a specific location, set a No-go zone so the RoboVac stays out of that area, and eufy also says to make sure the RoboVac is on the latest firmware (V.2.2.0000 for these models), checked in the app by opening the Main cleaning page, tapping the Settings icon at the top right and choosing Firmware Update. If that does not resolve it, eufy says to contact eufy support with a video or photos of the area where it gets trapped.
Try in this order
0 of 2 completedWhat to do first
ReversibleNote where the RoboVac was when it spoke the alert.
Correct only the documented fault domain
Reversibleeufy's steps: if the error happens at a specific location, set a No-go zone so the RoboVac stays out of that area, and eufy also says to make sure the RoboVac is on the latest firmware (V.2.2.0000 for these models), checked in the app by opening the Main cleaning page, tapping the Settings icon at the top right and choosing Firmware Update. If that does not resolve it, eufy says to contact eufy support with a video or photos of the area where it gets trapped.
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What does Error 5, 6 mean on a eufy RoboVac L35, LR30 and LR20 series?+
The device is trapped or may be suspended in the air.