Expanded exact-code directory
eufy RoboVac L35, LR30 and LR20 series error codes
eufy RoboVac L35, LR30 and LR20 series indicators as eufy Support lists them, each with its meaning and the first safe check.
- error-1-front-bumperThe front bumper is stuck, which eufy says
- error-2-wheel-stuckA wheel may be stuck or trapped.
eufy RoboVac L35, LR30 and LR20 series showing Error 12: meaning and exact next steps
Error 12 means The right wall sensor needs cleaning because it is covered in dust.
Open record eufy RoboVac L35, LR30 and LR20 series · exact showingeufy RoboVac L35, LR30 and LR20 series showing Error 18, 19, 20: meaning and exact next steps
Error 18, 19, 20 means The laser cover or laser sensor is stuck with debris or blocked by obstacles.
Open record eufy RoboVac L35, LR30 and LR20 series · exact showingeufy RoboVac L35, LR30 and LR20 series showing Error 5, 6: meaning and exact next steps
Error 5, 6 means The device is trapped or may be suspended in the air.
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Every eufy RoboVac L35, LR30 and LR20 series code: what it means and what to do
eufy RoboVac L35, LR30 and LR20 series code error-1-front-bumper
The front bumper is stuck, which eufy says is triggered when debris jams it.
Tap, pull or shake the bumper with slight force to dislodge debris, and check that it springs back.
eufy's steps: eufy also says to make sure the RoboVac is on the latest firmware (V.2.2.0000 for these models), checked in the app by opening the Main cleaning page, tapping the Settings icon at the top right and choosing Firmware Update; tap, pull or shake the bumper to free anything stuck underneath and make sure it is flexible and springs back; and set a No-go zone around the place where the RoboVac keeps getting stuck. If the steps do not resolve it, eufy says to contact eufy support and include a video showing the error.
eufy RoboVac L35, LR30 and LR20 series code error-2-wheel-stuck
A wheel may be stuck or trapped.
Shake or tap the wheel with slight force, then rotate it slowly by hand to clear hair and debris.
eufy's steps: check that both wheels rotate normally with the RoboVac turned upside down and the three sensors covered; if the error happens at one location, set a No-go zone there; and eufy also says to make sure the RoboVac is on the latest firmware (V.2.2.0000 for these models), checked in the app by opening the Main cleaning page, tapping the Settings icon at the top right and choosing Firmware Update. If the steps do not resolve it, eufy says to contact eufy support and include a video showing the error.
eufy Support — What if my RoboVac stops with Error 1? (for L35/LR30 series and LR20); eufy Support — What if my RoboVac stops with Error 2? (for L35/LR30 series and LR20)