Expanded manufacturer code library
eufy expanded error-code library
Every eufy error code on this site, grouped by product: RoboVac L35, LR30 and LR20 series, RoboVac L70 and G series. Choose the exact product family first, then read the code exactly as your display shows it, because the same characters can have unrelated meanings on a different device.
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5 complete records in this directoryeufy RoboVac L35, LR30 and LR20 series showing Error 12: meaning and exact next steps
Error 12 means The right wall sensor needs cleaning because it is covered in dust.
Open record eufy RoboVac L35, LR30 and LR20 series · exact showingeufy RoboVac L35, LR30 and LR20 series showing Error 18, 19, 20: meaning and exact next steps
Error 18, 19, 20 means The laser cover or laser sensor is stuck with debris or blocked by obstacles.
Open record eufy RoboVac L35, LR30 and LR20 series · exact showingeufy RoboVac L35, LR30 and LR20 series showing Error 5, 6: meaning and exact next steps
Error 5, 6 means The device is trapped or may be suspended in the air.
Open record eufy RoboVac L70 and G series · exact showingeufy RoboVac L70 and G series showing Error 1: meaning and exact next steps
Error 1 means The front bumper is stuck. eufy says this usually happens when debris lodges in the bumper after the RoboVac bumps into furniture, and that a scratched bumper lens can also trigger it.
Open record eufy RoboVac L70 and G series · exact showingeufy RoboVac L70 and G series showing Error 18, 19: meaning and exact next steps
Error 18, 19 means The laser cover or laser sensor is stuck with debris or covered by a curtain, on the L70 Hybrid.
Open recordEufy RoboVac voice alerts and codes
Eufy RoboVac models speak numbered or spoken alerts, such as a wheel or sensor fault, and some show error codes in the Eufy app. Clear the usual causes first: empty the dust bin, clean the brush roll and side brush of hair, wipe the cliff sensors and make sure the wheels turn freely. Charging faults are the dock contacts and the power adapter. The model number is under the robot or in the app.
Eufy RoboVac models report faults with numbered errors on the app or by an audible message. Many of the common ones are mechanical: a side brush or roller wrapped in hair, a wheel that cannot turn, a bumper stuck in, or a cliff sensor reading a dark floor as a drop. Check the dust bin and filter, remove tangles, wipe the sensors and make sure the charging dock is plugged in and clear.
Models differ, so the page for your series lists the numbers Eufy publishes for it. Update the app and the robot's firmware, restart the robot by holding the power button, and keep the brushes and filter in good condition. A robot that will not charge after cleaning the contacts, or a motor that will not run, needs service.
What should I do first for an Eufy RoboVac error?
Turn the robot over and clear the brushes, wheels and sensors, then restart it and try a short clean.