On the covered eufy RoboVac L70 and G series, Error 18, 19 means the laser cover or laser sensor is stuck with debris or covered by a curtain, on the L70 Hybrid. First, check whether the RoboVac can still vacuum and dock despite the error, and whether the lidar spins while it works.
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0 of 2 completedWhat to do first
ReversibleCheck whether the RoboVac can still vacuum and dock despite the error, and whether the lidar spins while it works.
Correct only the documented fault domain
Reversibleeufy's steps: clean the laser sensors with a clean, dry cloth and remove small debris, if you can, with a manual vacuum; make sure nothing is stuck in the lidar section and that the white cover with the eufy logo springs back when tapped; lift the cover a little; power off by holding the start button until you hear the voice alert, wait 5 minutes and power back on by holding the start button; and reset to factory settings if that fails. If it happens in the same place, eufy asks for a photo of the surroundings, and if nothing helps it says to contact eufy support.
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What does Error 18, 19 mean on a eufy RoboVac L70 and G series?+
The laser cover or laser sensor is stuck with debris or covered by a curtain, on the L70 Hybrid.