On the covered Kenmore glass touch model electric range, F23 and F24 means Kenmore's service table lists this code as: communication failure between the convection fan speed control board and the electronic oven control board. Unplug the range and check the wire harness between the two boards.
Differential
Likely causes of “Kenmore glass touch model electric range showing F23 and F24”, and how to tell them apart
- 1
The convection fan speed control board and the electronic oven control board have stopped communicating
What separates it The display shows F23 or F24 in convection mode
How to confirm Unplug the range and check the wire harness between the two boards
- 2
A loose or damaged harness
What separates it Plugs are loose or wires chafed
How to confirm Reseat or replace the harness
- 3
A power control board assembly that has failed
What separates it The harness is sound
How to confirm Replace the power control board assembly, which includes the convection fan speed control board
- 4
An electronic oven control board that has failed
What separates it The power control board has been replaced and the code stays
How to confirm Replace the electronic oven control board
- 5
A convection fan that is jammed
What separates it The fan does not spin freely
How to confirm Check the fan for obstruction
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the code is F23 or F24
- Whether the code shows only in convection mode
- Whether the fan runs
- The full model number
Try in this order
0 of 7 completedCorrect only the documented fault domain
ReversibleUnplug the range and check the wire harness connections between the electronic oven control board and the convection fan speed control board. If the wire harness connections are okay, replace the power control board assembly that includes the convection fan speed control board. If the problem continues, replace the electronic oven control board. Parts named: power control board assembly, electronic oven control board.
Unplug the range
ReversibleDisconnect power at the outlet or the breaker.
Check the harness
ReversibleLook at the wire harness between the electronic oven control board and the convection fan speed control board for loose plugs and damage.
Reseat or replace the harness
ReversiblePush every plug fully home, and replace a harness that is damaged.
Replace the power control board assembly
ReversibleIf the connections are fine, the table says to replace the power control board assembly that includes the convection fan speed control board.
Replace the electronic oven control board
ReversibleIf the problem continues, the electronic oven control board is the next part.
Test in convection
ReversibleRun a short convection bake and confirm that the fan runs and the code does not return.
Model-specific
What is true of this model and not of its siblings
- Parts involved
- The wire harness, the power control board assembly and the electronic oven control board.
- Source
- Sears PartsDirect's table for Kenmore glass-touch electric ranges.
Stop boundary
When this stops being a self-service repair
- !If the harness is sound and the codes return, replace the power control board assembly and then the electronic oven control board
- !Unplug the range before touching any wiring
- !Do not use convection while the code shows
Evidence ledger
Sources behind this answer
Exact questions
Common questions
What does F23 and F24 mean on a Kenmore glass touch model electric range?+
Kenmore's service table lists this code as: communication failure between the convection fan speed control board and the electronic oven control board.
Do they appear only in convection mode?+
They are most likely to appear when the convection fan is called for.
Is it the fan itself?+
The table names the boards, but a jammed fan is worth ruling out.
Which part is replaced first?+
The power control board assembly, which includes the convection fan speed control board.
Can I bake without convection?+
Often yes, on the normal bake mode, though the control may still show the code.