On the covered Nintendo Switch console, 2124-5002, 2124-5200, 2124-5210, 2124-6252, 2124-7503, 2124-7504, 2124-5249, 2124-7502, 2810-1224, 2124-4009 means signing in to the Nintendo Account or reaching an online service failed because of a temporary outage or maintenance on Nintendo's side First, wait a while and try again, then check the network status page for account maintenance.
Differential
Likely causes of “Nintendo Switch console codes 2124-5002, 2124-5200 and 8 more”, and how to tell them apart
- 1
A temporary outage of Nintendo Account services
What separates it Sign-in fails on every user and other consoles report the same code around the same time
How to confirm Check Nintendo's network status page for maintenance on account or online services
- 2
Scheduled maintenance of the Nintendo Account service
What separates it The status page names Nintendo Account maintenance and the code is 2124-5249, 2124-7500 or 2124-7502
How to confirm Wait until the maintenance ends, then sign in again
- 3
A console stuck in a bad state after a long session
What separates it Sign-in fails only on this console while other consoles work
How to confirm Restart the console by holding POWER for three seconds and choosing Restart, then sign in again
- 4
A fault that persists with no outage posted
What separates it The code repeats over days and nothing is posted
How to confirm Contact Nintendo Support with the exact code; Nintendo says the console may need service for 2124-4009 and 2124-4513
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and what you were signing in to
- Whether the network status page lists maintenance for Nintendo Account services
- Whether other users or other consoles on the same account show the same code
- How long the code has been appearing
Try in this order
0 of 7 completedWhat to do first
Reversiblewait a while and try again, then check the network status page for account maintenance.
Correct only the documented fault domain
ReversibleRetry after a short wait, restart the console, and if no maintenance is posted after a longer period, contact Nintendo with the exact code.
Wait and try again
ReversibleNintendo's articles for the outage codes say the problem is likely temporary. Wait a while, then try to sign in again.
Check the network status page
ReversibleIf the code persists, open the Nintendo network status page and look for account or online service maintenance. Retry only after posted maintenance has ended.
Restart the console
ReversibleHold POWER for three seconds, choose Power Options and Restart, then sign in again. Nintendo lists this for 2810-1224, 2124-4009 and 2124-4513.
Try a different network
ReversibleIf the status page shows nothing, connect at another access point to rule out your own network.
Contact Nintendo with the code
ReversibleIf the same code appears for days with no maintenance posted, contact Nintendo Support, who may ask for the console to be sent for service.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2124-5002
- Unable to sign in to the Nintendo Account; likely a temporary outage related to Nintendo Accounts, so wait and try again, then check the network status page.
- 2124-5200
- The same temporary Nintendo Account outage message and steps as 2124-5002.
- 2124-5210
- "A server communication error has occurred" while signing in; likely a temporary Nintendo Account outage.
- 2124-6252
- Unable to sign in; likely a temporary Nintendo Account outage.
- 2124-7503
- Unable to sign in; likely a temporary Nintendo Account outage, with the same wait-and-check steps.
- 2124-7504
- Same as 2124-7503.
- 2124-5249
- The Nintendo Account service is likely undergoing maintenance; check the status page and try again afterwards.
- 2124-7502
- Unable to connect to an online service; the service is probably under maintenance.
- 2810-1224
- Unable to sign in or reach the eShop; restart the Switch or Switch 2 console.
- 2124-4009
- The same steps as 2124-4513: restart, check for outages, then service if nothing is posted.
Stop boundary
When this stops being a self-service repair
- !If no maintenance is posted and the code persists over days, contact Nintendo Support and have the exact code ready
- !Do not change your password repeatedly to fix an outage; it does not help and can lock you out
- !For 2124-4009 and 2124-4513, Nintendo says the console may need service if the code persists with no known outages
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles cover signing in to a Nintendo Account or reaching an account-linked service when Nintendo's side is the likely cause. They do not cover an account that is restricted, deleted or not linked, which have their own pages.
Exact questions
Common questions
What does 2124-5002, 2124-5200, 2124-5210, 2124-6252, 2124-7503, 2124-7504, 2124-5249, 2124-7502, 2810-1224, 2124-4009 mean on a Nintendo Switch console?+
signing in to the Nintendo Account or reaching an online service failed because of a temporary outage or maintenance on Nintendo's side
Should I reset my password?+
No. These codes describe Nintendo's side, so a new password does not help.
Why do 2124-5200, 6252 and 7503 all say the same thing?+
Nintendo publishes separate articles for each, but they describe the same temporary Nintendo Account outage and use the same steps.
Will a restart help?+
Nintendo lists a restart for 2810-1224, 2124-4009 and 2124-4513; for the pure outage codes, waiting is the fix.
When does the console need service?+
For 2124-4009 and 2124-4513, when the code persists and there are no known outages.