On the covered Nintendo Switch console, 2110-1100, 2110-1000 through 2110-1999, 2110-1111 means the console could not find a network that matches any saved connection, was blocked before it tried (Airplane mode), or never located the router First, check that Airplane mode is off, then move the console within 10 to 15 feet of the router and out of the dock.
Differential
Likely causes of “Nintendo Switch console code 2110-1100, 2110-1000 through 2110-1999, 2110-1111”, and how to tell them apart
- 1
Airplane mode is switched on
What separates it The console shows 2110-1111, or it never lists any Wi-Fi networks at all
How to confirm Hold the HOME button for about a second to open Quick Settings and read the Airplane mode tile; wireless cannot work while it is on
- 2
The saved connection no longer matches the network the router is broadcasting
What separates it The console connected at home for months and now fails, after the router was replaced, renamed or reset
How to confirm Open Internet Settings and compare the saved network names with the list of networks found; a saved name that is missing from the list is the mismatch
- 3
The console is too far from the router, or the dock is shielding it
What separates it Few or no networks appear in the list and signal bars are low when the console sits in the dock
How to confirm Take the console out of the dock and hold it within 10 to 15 feet of the router; if the network list fills up, distance or shielding was the fault
- 4
A wired setup with a loose cable or a dead LAN port
What separates it The console is set to a wired connection and the code appears before any network name is tried
How to confirm Reseat both ends of the Ethernet cable, move a USB LAN adapter to another USB port on the dock and try a second cable
- 5
A problem with the network at this location rather than the console
What separates it The same console connects at a friend's house or on a phone hotspot but not at home
How to confirm Try one different location or access point, as Nintendo's own article asks; success elsewhere points at the home router or internet service
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and whether it sits inside the general 2110-1000 to 2110-1999 range
- Whether the console is set to wireless or wired, and whether the Airplane mode tile is lit
- Whether the same console connects at another location or on a phone hotspot
- The console model: Switch 2, Switch, Switch OLED or Switch Lite, and whether it was docked
Try in this order
0 of 8 completedWhat to do first
Reversiblecheck that Airplane mode is off, then move the console within 10 to 15 feet of the router and out of the dock.
Correct only the documented fault domain
ReversibleTurn Airplane mode off from the quick settings, restart the console, power cycle the modem and router, then delete and create the Wi-Fi connection again from Internet Settings, and try the other band if the router offers 2.4 GHz and 5 GHz.
Rule out Airplane mode first
ReversibleHold the HOME button for at least one second to open Quick Settings and check the Airplane mode setting; it must be off to join a wireless network. If you want it on, open System Settings, choose Airplane Mode and switch Wi-Fi on inside it.
Restart the console
ReversibleHold the POWER button for three seconds, choose Power Options and then Restart. If the console does not respond, hold POWER for twelve seconds to force it off and switch it on again, then retest.
Take the console out of the dock and close the distance
ReversibleThe dock and the space around a TV can weaken the signal. Move the console within 10 to 15 feet of the router while you troubleshoot and put it back in the dock only after it connects.
Make a new connection instead of trusting the old one
ReversibleOpen System Settings, Internet, Internet Settings, choose the network from the list found, enter the password and let the console run its connection test; a fresh entry removes any mismatch with the name or security type the router uses now.
Test a second network
ReversibleConnect at another location, such as a friend's home or a shop with a public network. Nintendo says success elsewhere means the network you cannot use has a problem; failure everywhere means the console needs Nintendo's help.
On a wired connection, check the hardware in order
ReversibleSeat both ends of the Ethernet cable firmly, try a different cable, try another router port and, with a USB LAN adapter, another USB port on the dock. A dock without a LAN port needs the adapter, and a Switch Lite needs a licensed accessory such as HORI's Dual USB PlayStand.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2110-1100
- The message reads "Unable to connect to the Internet"; Nintendo says the console could not detect any network that matches a saved connection, and has you check Airplane mode and then try a different location.
- 2110-1000 through 2110-1999
- A general range (2110-1000 to 2110-1999) for errors before the console reached a router; Nintendo says the Internet settings may be wrong or the console could not locate the router, and splits its steps into wireless and wired.
- 2110-1111
- Airplane mode is on, which turns wireless off; switch it off from Quick Settings, or keep it on and turn Wi-Fi back on from the Airplane Mode page in System Settings.
Stop boundary
When this stops being a self-service repair
- !If the console cannot connect at several different access points, Nintendo says to contact Nintendo Support for further help with the console
- !Do not open the console, the dock or the LAN adapter; repairs go through Nintendo's own service request
- !If the console connects elsewhere but never at home, your internet provider or the router's maker is the next call, not Nintendo
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These three articles cover consoles that never got as far as asking the router for anything. They do not cover a wrong Wi-Fi password (2110-2xxx), a router that will not hand out an address (2110-29xx) or a DNS fault (2110-3xxx), which have their own pages.
Exact questions
Common questions
What does 2110-1100, 2110-1000 through 2110-1999, 2110-1111 mean on a Nintendo Switch console?+
the console could not find a network that matches any saved connection, was blocked before it tried (Airplane mode), or never located the router
Why does 2110-1111 appear when the Wi-Fi is fine?+
It means wireless communication was switched off by Airplane mode. The router can be perfect and the console still will not use it until Airplane mode is off or Wi-Fi is turned back on inside it.
Does moving the router help with these codes?+
Only if distance is the problem. Nintendo's steps start with moving the console within 10 to 15 feet of the router and out of the dock, which tells you quickly whether signal is involved.
Is a code in the 2110-1000 range a hardware fault?+
Nintendo describes the whole range as an error before the console tried to connect, usually a settings problem or a router the console could not locate, so hardware is the last thing to suspect.
Can I use a wired connection on any Switch?+
Only when the console is docked, and only if the dock has a LAN port or you add a USB LAN adapter. A Switch Lite has no dock, so it needs a licensed accessory that carries a USB port.
What if the console connects at a friend's house but not mine?+
That points at the network at home, either the router settings or the internet service. Nintendo's article says to continue with your internet provider or network administrator in that case.