On the covered Nintendo Switch console, 2110-2004, 2110-2003, 2110-2200, 2110-2201, 2110-2202, 2110-2203, 2110-2214, 2142-0507 means the router refused the connection because the Wi-Fi password or security type the console sent does not match, or a weak signal made it look that way First, re-enter the Wi-Fi password exactly as the router shows it, including capitals and symbols.
Differential
Likely causes of “Nintendo Switch console codes 2110-2004, 2110-2003 and 6 more”, and how to tell them apart
- 1
The Wi-Fi password was typed or saved wrongly
What separates it The code appears right after entering a password, or after the router's password was changed
How to confirm Read the password from a device that is already connected and enter it again, including capital letters and symbols, using Show on the on-screen keyboard
- 2
The console has the wrong security type saved
What separates it The password is correct but the code persists, most often after a router change
How to confirm Open the saved connection, choose Security and match one of WEP (Open), WEP (Shared), WPA-PSK (AES) or WPA2-PSK (AES) to what the router uses
- 3
MAC filtering on the router is blocking a new device
What separates it Other devices join without trouble but the console is refused no matter which password is used
How to confirm Check the router's access control list for the console's MAC address or switch the filter off briefly; Nintendo notes some routers need this set before a new device can join
- 4
A weak or noisy signal is making the handshake fail
What separates it The code is 2110-2203 or the console sits far from the router or in the dock
How to confirm Move within 10 to 15 feet, clear metal and electronics away, and try the 5 GHz band if a Bluetooth audio device is connected
- 5
The router's own password or WPA mode setting is at fault
What separates it The console fails only on this router, even with the correct password, and firmware is old
How to confirm Test briefly without a password, then change the password or the WPA type (WPA-AES to WPA2-AES) as Nintendo suggests, and update the router firmware
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code out of 2110-2003, 2110-2004, 2110-2200 to 2110-2203, 2110-2214 or 2142-0507
- Whether the router's password or security type changed recently, and on which day
- Whether other devices still join the same network with the same password
- The router make and model, and whether a Bluetooth audio device was connected when it failed
Try in this order
0 of 8 completedWhat to do first
Reversiblere-enter the Wi-Fi password exactly as the router shows it, including capitals and symbols.
Correct only the documented fault domain
ReversibleRead the password from a device that is already connected, type it again character by character, check the security type, power cycle the modem and router, move the console closer, and only then look at MAC filtering and the router's WPA setting.
Read the password from a device that already works
ReversibleOn Windows, open View network connections, right-click the network, choose Status, then Wireless Properties, the Security tab and Show characters. On a Mac, use Keychain Access, find the network and tick Show Password, which asks for the administrator password.
Check the security type
ReversibleOn a Mac, hold Option and click the Wi-Fi icon to see the security type in gray text under the connected network. Then, on the console, open the saved connection, choose Security and pick the matching type from WEP (Open), WEP (Shared), WPA-PSK (AES) or WPA2-PSK (AES).
Type the password again exactly
ReversibleEnter it with every capital letter and symbol as shown, using Show at the top of the on-screen keyboard to see what you type, and choose OK to save. Then run the connection test from the same page.
Power cycle the modem and router
ReversibleUnplug both, wait 30 seconds, plug in the modem and wait for steady lights, then the router. If the modem's lights stay on when unplugged it has a backup battery, which has to be removed for a true power cycle.
Improve the signal, then try the other band
ReversibleBring the console within 10 to 15 feet, out of the dock, and move metal objects, speakers, power strips, glass and cordless phones away. If a Bluetooth audio device is paired, disconnect it or use the 5 GHz network, because some devices interfere with 2.4 GHz.
Then look at the router itself
ReversibleWith the router maker's help, check MAC filtering, briefly test with no password, try WPA2-AES instead of WPA-AES, update the router firmware and, as a last step, reset it to factory defaults, remembering to re-enter the new password on every device.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2110-2004
- The router or access point returned an error that typically means an incorrect wireless password; the article includes steps for reading the password from Windows or a Mac and checking the security type.
- 2110-2003
- Arrives during the first connection attempt, usually before an IP address is obtained; Nintendo says the internet settings may be wrong or the router could not be located, and starts with the network password.
- 2110-2200
- Same reading as 2110-2004, the router typically saying the password was wrong; correcting the password entered in the console's Internet settings usually resolves it.
- 2110-2201
- The router again returned a wrong-password style error; enter the password exactly as it appears, including capitals and symbols.
- 2110-2202
- The same password refusal; Nintendo's article gives the identical Windows and Mac steps for finding the password and the security type.
- 2110-2203
- May come from weak signal strength or from an incorrect password, so Nintendo asks for the password check and for a stronger signal.
- 2110-2214
- Typically the router or access point reporting that an incorrect wireless password was used; test the connection after each change.
- 2142-0507
- Shown when linking the console to the Nintendo Switch Parental Controls app; Nintendo has you confirm the console's Wi-Fi password and security setting first.
Stop boundary
When this stops being a self-service repair
- !If you change the router's wireless password, update it on every laptop, phone and smart device that uses the network, as Nintendo warns
- !Router factory resets and firmware updates are the router maker's to guide, so contact them before you try either
- !If the console fails on more than one network with the correct password, contact Nintendo Support with the code
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles all describe the router or access point refusing the console, which Nintendo says usually means the wrong password. 2110-2203 is the exception in that Nintendo also names poor signal strength. The pages do not cover a router that accepts the password but hands out no address (2110-29xx).
Exact questions
Common questions
What does 2110-2004, 2110-2003, 2110-2200, 2110-2201, 2110-2202, 2110-2203, 2110-2214, 2142-0507 mean on a Nintendo Switch console?+
the router refused the connection because the Wi-Fi password or security type the console sent does not match, or a weak signal made it look that way
Why do 2110-2200, 2201, 2202 and 2214 share one fix?+
Nintendo's articles for all four describe the same router response, an incorrect password error, and give the same steps for finding the password and the security type.
Can a correct password still give a password error?+
Yes. The console may have the wrong security type saved, MAC filtering may be blocking it, or a weak signal may be corrupting the handshake, which is why 2110-2203 also names signal strength.
How do I show the password while typing it on the Switch?+
Select Show at the top of the on-screen keyboard, per Nintendo's article, so you can compare what you typed with what the router shows.
Does 2142-0507 mean the Parental Controls app is broken?+
Nintendo attributes it to the console's own wireless settings while linking to the app, so check the Wi-Fi password and security setting on the console before reinstalling anything.
Will changing the router password fix it for good?+
It can, if the old password or type was the fault, but every other device on the network then needs the new password, which Nintendo specifically warns about.