On the covered Nintendo Switch console, 2122-0082, 2124-3000, 2137-1508, 2260-0129, 2216-2003, 2142-1099, 2155-0400, 2206-1014, 2206-1015, 2134-0501, 2144-0001, 2165-1001, 2101-0002 means the console's system software is too old for the service, the feature or the transfer you tried First, run a system update from System Settings.
Differential
Likely causes of “Nintendo Switch console codes 2122-0082, 2124-3000 and 11 more”, and how to tell them apart
- 1
The console is older than the service, the feature or the transfer needs
What separates it The code names an update, or the failing action is new such as GameShare or linking Parental Controls
How to confirm Open System Settings, System, System Update and let it complete
- 2
Both consoles must match in a transfer
What separates it The code is 2216-2003 while moving a user or save data
How to confirm Update both consoles and start the transfer again
- 3
A known problem with a specific system version
What separates it The code is 2206-1014 or 2206-1015 after installing system version 20.0.0
How to confirm Use Maintenance Mode to run Update System, as Nintendo's article describes
- 4
An error that prevents the update itself from finishing
What separates it The update starts, then stops with a different code
How to confirm Follow the page for that other code; if the same error repeats, the console needs service
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and what you were trying to do when it appeared
- The system version shown in System Settings, System
- Whether the update completes or shows another error
- For transfers, the system version on both consoles
Try in this order
0 of 8 completedWhat to do first
Reversiblerun a system update from System Settings.
Correct only the documented fault domain
ReversibleUpdate the system on the console that shows the code (and on both consoles for a transfer), restart, and if the update itself fails with a different code, follow the article for that code.
Run the system update
ReversibleOpen System Settings, scroll to System and choose System Update. The console checks for an update and downloads it automatically if one is available.
Update both consoles for a transfer
ReversibleFor 2216-2003, install the latest system update on the old and the new console, then begin the user or save data transfer again.
For 2206-1014 and 2206-1015, use Maintenance Mode
ReversiblePower off the console, hold volume up and volume down while pressing POWER, keep holding until the Maintenance Mode menu appears, select Update System and follow the prompts.
Follow the other error if the update fails
ReversibleIf the update stops with a different code, search for that code; Nintendo's articles say to do this for 2134-0501, 2144-0001 and 2165-1001.
Send an error report where the article asks
ReversibleFor 2134-0501 and the codes that share its steps, Nintendo asks you to send an error report to Nintendo from the console.
Service if the same error continues
ReversibleWhen the same error keeps stopping the update, or becomes severe or prevents use of the console, Nintendo says the console will need service.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2122-0082
- Unable to receive data in-game; the console requires the latest system update.
- 2124-3000
- "A system update is required" to connect to an online service; update to the latest version.
- 2137-1508
- The console must be updated before it can connect to online services.
- 2260-0129
- A system update is required to use GameShare for this title; update the console that shows the code.
- 2216-2003
- Transferring a user or save data; install the latest system update on both consoles and begin again.
- 2142-1099
- Cannot link to the Parental Controls app; update the console and try again.
- 2155-0400
- Same as 2142-1099: the console needs a system update before it can link to the Parental Controls app.
- 2206-1014, 2206-1015
- System update fails after installing version 20.0.0; use Maintenance Mode to update the system, covering 2206-1015 as well.
- 2134-0501
- Update the console; if an error prevents updating, check that error's article, or service if it continues.
- 2144-0001
- The same steps as 2134-0501.
- 2165-1001
- The same update-then-service steps as 2134-0501.
- 2101-0002
- Perform a system update and see whether the code returns.
Stop boundary
When this stops being a self-service repair
- !If a system update cannot complete and the same error repeats, Nintendo says the console will need service; include the game with the request if the error only happens in one game
- !A Parental Controls PIN may be asked for in Maintenance Mode, and if it was forgotten it must be reset first
- !Do not force a console off during an update unless it has frozen for a long time
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles cover a system update that is required or cannot complete. They do not cover the game update codes, which have their own page. The 2206-1014 and 2206-1015 steps are specific to a problem Nintendo described with system version 20.0.0.
Exact questions
Common questions
What does 2122-0082, 2124-3000, 2137-1508, 2260-0129, 2216-2003, 2142-1099, 2155-0400, 2206-1014, 2206-1015, 2134-0501, 2144-0001, 2165-1001, 2101-0002 mean on a Nintendo Switch console?+
the console's system software is too old for the service, the feature or the transfer you tried
How do I enter Maintenance Mode?+
Power off, hold volume up and down, press POWER once, and keep holding until the Maintenance Mode menu appears.
Do I need to update both consoles for a transfer?+
Yes. Nintendo says to install the latest update on both systems before starting a user or save data transfer.
Will the update erase my saves?+
Nintendo's articles describe a normal update, which does not delete saves; Maintenance Mode's Update System is likewise an update.