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Nintendo Switch console code 2124-4513: meaning and exact next steps

This answer applies only to Nintendo Switch, Switch Lite, Switch OLED Model and Switch 2 consoles. Game, software, save-data and system-update errors, as covered by Nintendo's Americas support articles for each code. Nintendo's pages for other regions can differ.

First, ensure your console has the latest system update. Because Nintendo lists 2124-4513 with the software and update errors, an out-of-date system is the first thing to rule out. Hold power for three seconds and restart. Check the Network Status page.

Part of Nintendo Switch console error codes: software and update codes guide

Differential

Likely causes of “Nintendo Switch console code 2124-4513”, and how to tell them apart

  1. 1

    A console needing a restart

    What separates it The error repeats

    How to confirm Hold power for three seconds and restart

  2. 2

    Maintenance or an outage

    What separates it Services are unavailable

    How to confirm Check the Network Status page

  3. 3

    A fault Nintendo does not name

    What separates it The error persists with no outage

    How to confirm The console needs service

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The system version
  • The Network Status result

Try in this order

0 of 5 completed

  1. What to do first

    Reversible

    Ensure your console has the latest system update.

  2. Correct only the documented fault domain

    Reversible

    If the code keeps appearing after that, follow Nintendo's article for this code Nintendo says to contact Nintendo Support if the steps do not resolve it.

  3. Try again after services return

    Reversible

    If one was posted.

  4. Contact Nintendo

    Reversible

    If there is no outage.

  5. Request service

    Reversible

    If told to.

Model-specific

What is true of this model and not of its siblings

Steps only
Update, restart, status check.
Service
If it persists.
Steps in order
Nintendo gives these steps in order: update the console, restart it, then check the status page. The order matters because an update fixes known faults, a restart clears a stuck state and the status page tells you whether the service is down, which no setting can fix.
If the service is down
Try again after services return. There is nothing to repair on your side.
If nothing is posted
With the console updated and restarted and no outage posted, Nintendo says it needs to come in for service. Contact support and request the repair.
An ordered checklist
The article's order of steps is deliberate: update, restart, check status. Record the result after each, so you can tell support exactly what you tried.
What service means
If service is required, back up what you can first, then use Nintendo's online request, which gives you a tracking number and shipping instructions.
Reading the situation
Three outcomes are possible: the update fixes it, the restart fixes it or the status page shows an outage. If none applies, the console probably needs service, which is why Nintendo ends the list with a service request.
Support information
When you contact Nintendo, give the code, the console type, the system version, whether the status page showed anything and what you tried. A prepared list shortens the call.
The console's version
Check System Settings, System, to see your version before you update, so that you can tell whether the update changed anything. If the version number does not change, the update did not install, which is a different problem.
What to expect from service
A service request asks for the console's serial number, a description and your address. Nintendo replies with shipping instructions and an estimated turnaround. Keep your confirmation number, and do not send accessories unless asked.
Notes for a repair
If the console needs service, take a photo of the error screen and write down the date. If the console has been in sleep with an update pending, mention that. Technicians use the history to find patterns across consoles.
Saving evidence
Take a photo of the error and the system version screen, note whether the console was docked and whether it was charging. Technicians use these details when deciding whether a repair is needed.

Stop boundary

When this stops being a self-service repair

  • !Nintendo says the console will need to come in for service if the error persists with no known outage
  • !Contact Nintendo Support

Evidence ledger

Sources behind this answer

01
Nintendo Support Error Code: 2124-4513

Exact questions

Common questions

What does 2124-4513 mean on a Nintendo Switch console?+

What if there is an outage?+

Try again after services return.

When does the console need service?+

If the error persists with no outage.

Do I lose data?+

Not by updating.

Wrong device or version?

Match the path before repeating the steps.

Match another device