On the covered Nintendo Switch console, 2306-0819, 2124-3001, 2000-0000, 2219-0032, 2-BABBE-1000, 2162-0101, 2211-0524, 2306-0303 means the game must be updated before its online features work First, save your progress, close the game and update it to the latest version. Then: update the game from the HOME Menu, restart it, and if the error appears only in online mode, restart the console and check the connection before you try again.
Differential
Likely causes of “Nintendo Switch console codes 2306-0819, 2124-3001 and 6 more”, and how to tell them apart
- 1
The game is on an older version than the server expects
What separates it The code appears when opening an online mode, and other games work online
How to confirm Check the game's version and available update from the HOME Menu by highlighting it and pressing + or -
- 2
Add-on content that needs a newer game version
What separates it The code appeared right after you installed downloadable add-on content
How to confirm Update the base game; Nintendo says DLC can require a software update before use
- 3
An out-of-date system version alongside the game
What separates it Both the console and game are behind on updates
How to confirm Update the system in System Settings after the game, then retry
- 4
A stale session that a restart clears
What separates it The game is current but the code repeats in one session
How to confirm Close the game from the HOME Menu, restart the console and launch again
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and the game title
- The game's version number shown with + or - on the HOME Menu
- Whether DLC was installed just before the error
- Whether the console is connected to the internet
Try in this order
0 of 7 completedWhat to do first
Reversiblesave your progress, close the game and update it to the latest version.
Correct only the documented fault domain
ReversibleUpdate the game from the HOME Menu, restart it, and if the error appears only in online mode, restart the console and check the connection before you try again.
Save and close the game
ReversibleSave your progress and close the software so the console can install its update without interruption.
Update the game software
ReversibleConnect to the internet, highlight the game on the HOME Menu without starting it, press + or -, then choose Software Update and Via the Internet.
Restart the game
ReversibleLaunch it from the HOME Menu and open the online mode again. Nintendo says this is the last step for most of these codes.
Check the system update too
ReversibleOpen System Settings, System and System Update, and install any update; Nintendo asks for it for 2211-0524 and 2306-0303.
Restart the console if the code persists
ReversibleHold POWER for three seconds, choose Power Options and Restart, then launch the game and try the online mode again.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2306-0819
- A software update is required before playing online; update, then restart the game.
- 2124-3001
- The software must be updated before its online features can be used; save progress, close the game and update it.
- 2000-0000
- A software update is available for the game, shown for example in Just Dance; update, close and reopen the game.
- 2219-0032
- The game must be updated, which can happen after downloading add-on content that requires an update.
- 2-BABBE-1000
- Ultra Street Fighter II cannot connect online because a software update is required.
- 2162-0101
- The message asks you to restart the software and perform an update; often after add-on content that needs a newer version.
- 2211-0524
- Connect to the internet, install the latest system update and check the game for updates.
- 2306-0303
- Unable to join an online match; restart the game, update it, and restart the console.
Stop boundary
When this stops being a self-service repair
- !If the game cannot update and shows a different error, follow the page for that code
- !If updating repeatedly fails on more than one network, contact Nintendo Support
- !Do not delete the game's save data to fix an update prompt
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles cover a game that has to be updated before its online features work. They do not cover a system update requirement, which has its own page.
Exact questions
Common questions
What does 2306-0819, 2124-3001, 2000-0000, 2219-0032, 2-BABBE-1000, 2162-0101, 2211-0524, 2306-0303 mean on a Nintendo Switch console?+
the game must be updated before its online features work
Why did DLC cause it?+
Nintendo says 2219-0032 and 2162-0101 can occur when you have downloaded add-on content that needs an update first.
Is 2000-0000 an error?+
It is the code Nintendo says means a software update is available for the game, for example in Just Dance.
How do I see the game's version?+
Highlight the game on the HOME Menu without starting it and press + or -.
Does this apply to Switch 2 too?+
Yes, Nintendo's articles cover both consoles, with separate instructions for each.