On the covered Samsung washer platform, 9C1, 9C2, 9E1, 9E2, PF and UC means voltage error: there is an irregularity in the electrical current being supplied to the washer. Samsung says a PF (Power Failure) error also occurs if the power went out before the washer powered itself off, if it was unplugged, or if the circuit breaker trips, and that models not in their country of origin may show it because power grids differ. First, confirm the washer is on its own circuit and is not using an extension cord.
Differential
Likely causes of “Samsung washer code 9C1, 9C2, 9E1, 9E2, PF and UC”, and how to tell them apart
- 1
A power failure (PF)
What separates it PF shows after an outage, an unplugged washer or a tripped breaker
How to confirm Samsung says PF occurs if the power went out before the washer powered itself off
- 2
An irregular supply
What separates it The washer shares a circuit or uses an extension cord
How to confirm Confirm the washer is on its own circuit and is not using an extension cord
- 3
A model outside its country of origin
What separates it The washer was imported, which points to a model outside its country of origin
How to confirm Samsung says models not in their country of origin may show this code because power grids differ
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact characters shown on the display: 9C1, 9C2, PF, 9E1 or UC
- Note whether power was interrupted before you start troubleshooting
- Whether the washer uses an extension cord
- Whether the model is a country-of-origin model
Try in this order
0 of 5 completedWhat to do first
ReversibleConfirm the washer is on its own circuit and is not using an extension cord.
Correct only the documented fault domain
ReversibleSamsung's steps are exactly those: put the washer on its own circuit with no extension cord. If the code continues, Samsung says to request service from its Support Center. On some models 3E is a Motor error instead, so check your user manual.
Confirm the circuit
ReversibleConfirm the washer is on its own circuit and is not plugged into an extension cord.
Reset power
ReversibleUnplug the washer or flip its breaker, restore power and run a cycle.
Request service
ReversibleIf the code continues, request service.
Model-specific
What is true of this model and not of its siblings
- Displayed as
- 9C1, 9C2, PF, 3E, 2E, 9E1, 9E2, UC, 19C1, 19C2.
- Parts named
- None; the supply.
Stop boundary
When this stops being a self-service repair
- !Do not use an extension cord with the washer
- !Have an electrician check the circuit if the code keeps appearing
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. Samsung groups 9C1, 9C2, 9E1, 9E2 and PF as one voltage error.
Exact questions
Common questions
What does 9C1, 9C2, 9E1, 9E2, PF and UC mean on a Samsung washer?+
Voltage error: there is an irregularity in the electrical current being supplied to the washer. Samsung says a PF (Power Failure) error also occurs if the power went out before the washer powered itself off, if it was unplugged, or if the circuit breaker trips, and that models not in their country of origin may show it because power grids differ.
What is PF?+
A power failure error after an outage, unplugging or a tripped breaker.
Can 3E mean this?+
On some models 3E is a Voltage Error; on others a Motor Error.