On the covered Xbox console, 0x87e1000F means the game you are trying to play requires a Kinect sensor. Xbox notes that the Kinect sensor and Kinect Adapter have been discontinued and that the sensor is not compatible with Xbox Series X|S consoles. First, plug a Kinect sensor into the console.
Differential
Likely causes of “Xbox console code 0x87e1000F”, and how to tell them apart
- 1
The game requires a Kinect sensor
What separates it The game will not start without it
How to confirm Plug in a Kinect sensor
- 2
A Series X or S console
What separates it The sensor is not compatible
How to confirm The game cannot be played with a sensor
- 3
A discontinued accessory
What separates it Kinect and its adapter are no longer made
How to confirm Use an Xbox One or 360 for this game
- 4
A missing adapter
What separates it The sensor is not connected
How to confirm Connect the sensor correctly
- 5
A game that cannot run without Kinect
What separates it No alternative control
How to confirm Choose another game
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether you own a Kinect
- The game title
- Whether the sensor is connected
Try in this order
0 of 8 completedWhat to do first
ReversiblePlug a Kinect sensor into the console.
Correct only the documented fault domain
ReversibleXbox's solution: plug a Kinect sensor into your Xbox, restart the console and launch the game again. Xbox says you can still use a Kinect with an Xbox 360 or Xbox One, so on a Series X|S console this game cannot be played with a sensor.
Check the game
ReversibleDoes it need Kinect?
Check your console
ReversibleSeries X or S, or One.
Plug in a Kinect sensor
ReversibleOn an Xbox One.
Restart the console
ReversibleAnd launch again.
Use an older console
ReversibleFor Kinect-only games.
Choose another game
ReversibleOn a Series console.
Model-specific
What is true of this model and not of its siblings
- A game that needs a sensor
- Some games were made only for Kinect. Without the sensor, they cannot run.
- Xbox's solution
- Plug a Kinect sensor into your Xbox, restart the console and launch the game again. Xbox says you can still use a Kinect with an Xbox 360 or Xbox One.
- On a Series console
- Xbox notes the Kinect sensor and adapter have been discontinued and are not compatible with Xbox Series X|S consoles, so this game cannot be played there with a sensor.
- Finding the cause
- The game's description in the store lists the accessories it needs. If it says Kinect is required, expect this code on a console with no sensor. Check the game's listing before you buy a used copy.
- Alternatives
- Many Kinect-era games have later versions that do not need the sensor. Searching for the title with the word remastered or a sequel name is worthwhile.
Stop boundary
When this stops being a self-service repair
- !On an Xbox Series X or S, the game cannot be played with a sensor
- !Check Xbox's page for alternatives
- !Use an Xbox One for Kinect games
Evidence ledger
Sources behind this answer
Exact questions
Common questions
What does 0x87e1000F mean on a Xbox console?+
The game you are trying to play requires a Kinect sensor. Xbox notes that the Kinect sensor and Kinect Adapter have been discontinued and that the sensor is not compatible with Xbox Series X|S consoles.
Is Kinect still made?+
Xbox says it has been discontinued.
Does it work on Series X or S?+
No, it is not compatible.