Apple iPad Air 13-inch app keeps crashing, freezing or will not open

The checks in more detail

Offload and reinstall the app, which keeps its data. Stage Manager, which lets you run overlapping windows on the Air, makes heavy use of memory, and an app that crashes only in Stage Manager may need it turned off for that app. Apps that edit video or photos are demanding, and closing other apps frees memory. If every app crashes, back up, update and, as a last step, restore. A crash with a screen that restarts on its own may indicate a hardware fault, and Apple can run diagnostics. Developers often fix crashes within weeks.

The Air 13's large screen supports Split View and Stage Manager, and an app that crashes only when resized may not handle a certain window size. Test the app in full screen, then in a slide-over window, to see which mode crashes it, and report the mode to the developer. Closing background apps from the app switcher frees memory for the heavy ones, which helps with video editors and large drawing canvases. Check the iPad's Analytics data in Settings, Privacy and Security, Analytics and Improvements, Analytics Data, where crash logs are listed by app;

searching for the app's name shows how often it crashed, which is useful evidence when you contact a developer. Share a log only with the developer or Apple Support. It is also worth checking whether the crash happens with a specific file: open a new, empty document in the same app, and if that works, the large project file is the problem, and exporting it, splitting it or reducing its size avoids the crash. Creative apps hold the whole canvas in memory, so very large canvases at high resolution crash even an M2 iPad when many layers are stacked; lower the canvas resolution or merge layers.